Retail Sales Associate

3 weeks ago

Manchester, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Position: Sales Assistant - WHSmith Concession (Bookshop & Curiocity)
Contract Type: Part Time
Working hours: 15 hours across 3 days weekly, including weekends and shifts with late finishes. Salary: £11.50 per hour

As a Sales Assistant, you will deliver outstanding customer service, possess a genuine enthusiasm for Books & Stationery, and demonstrate the ability to work autonomously or collaboratively to uphold our exceptional store standards. We aspire for you, our patrons, and our team members to take pride in sharing their experiences with us.

Key Responsibilities:
  • Providing an exceptional customer experience by warmly greeting and engaging with all customers.
  • Exhibiting a passion for literature and a love for reading.
  • Being an attentive listener and skilled in sales techniques.
  • Possessing the capability to recommend products across various genres.
  • Conducting stock replenishment and ensuring all store areas are neat and inviting for customers.
  • Maintaining high standards of display and visual merchandising to facilitate easy product discovery.
  • Effectively merchandising a diverse range of Stationery items.
  • Collaborating with team members and offering support to colleagues.
Desired Attributes:
  • A commitment to ensuring customers have an exceptional in-store experience.
  • Confidence in team communication.
  • Proactive in driving sales initiatives.
  • Motivated to achieve outstanding results and maintain high standards.
  • Flexible and adaptable to meet organizational objectives.
Employee Benefits:
We recognize your dedication to making WHSmith a success and ensuring customer satisfaction. In addition to your salary, we offer a pension scheme, paid annual leave, and employee discounts. Furthermore, you will have access to a variety of deals from retail partners, enabling you to save money and create memorable experiences, whether enjoying a delightful meal, embarking on an exciting outing, or attending the latest film release.
Regardless of what the future holds, our Employee Assistance Programme is available to support your well-being—physically, mentally, and financially.

About WHSmith:
WHSmith boasts a rich heritage and is experiencing growth, particularly in airports, hospitals, rail stations, and motorway services. Our mission is straightforward: to provide our products to everyone on all of life's journeys. For over 230 years, books have been central to WHSmith's history. We have witnessed literary greats such as Jane Austen, Charles Dickens, the Bronte sisters, and Leo Tolstoy leave their mark, and we continue to be captivated by contemporary authors. As we progress on our journey, our goal remains clear: to enhance every journey in life.

WHSmith is proud to be an inclusive employer, fostering an environment where our colleagues feel welcomed and free to express their true selves.

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