Current jobs related to Customer Service Coordinator - Rushden - Office Angels

  • Customer Service Coordinator

    4 weeks ago

    Rushden, United Kingdom Office Angels Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for providing dedicated coordination of all activities for our customer accounts, ensuring efficient and effective delivery of services.Key...

  • Customer Service Coordinator

    4 weeks ago

    Rushden, United Kingdom Office Angels Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for providing dedicated coordination of all activities for our customer accounts, ensuring efficient and effective delivery of services.Key...

  • Customer Service Coordinator

    1 month ago

    Rushden, United Kingdom CV-Library Full time

    Customer Service Coordinator Location - Rushden Salary - £22,000 - £25,000 per annum Hours - 9:00AM - 5:30PM Monday - Thursday, 4PM finish on Fridays! Do you have previous Customer Service experience? Do you have previous Coordinator experience? We are recruiting for on behalf of our client based in Rushden, this is a full-time permanent...

  • Customer Service Coordinator

    2 months ago

    Rushden, United Kingdom Office Angels Full time

    {"title": "Customer Service Coordinator", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide...

  • Customer Service Coordinator

    2 months ago

    Rushden, United Kingdom Office Angels Full time

    {"title": "Customer Service Coordinator", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide...

  • Customer Service Coordinator

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Office Angels Full time

    {"title": "Customer Service Coordinator", "description": "Job SummaryWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their...

  • Customer Service Coordinator

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Office Angels Full time

    {"title": "Customer Service Coordinator", "description": "Job SummaryWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their...

  • Customer Service Coordinator

    1 month ago

    Rushden, United Kingdom Office Angels Full time

    Job DescriptionJob Title: Customer Service CoordinatorLocation: RushdenJob Type: Full-timeSalary: £22,000 - £25,000 per annumHours: 9:00AM - 5:30PM Monday - Thursday, 4PM finish on FridaysJob SummaryWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team. As a key member of our customer service team, you will be...

  • Customer Service Coordinator

    1 month ago

    Rushden, United Kingdom Office Angels Full time

    Job DescriptionJob Title: Customer Service CoordinatorLocation: RushdenJob Type: Full-timeSalary: £22,000 - £25,000 per annumHours: 9:00AM - 5:30PM Monday - Thursday, 4PM finish on FridaysJob SummaryWe are seeking a highly organized and customer-focused Customer Service Coordinator to join our team. As a key member of our customer service team, you will be...

  • Customer Service Coordinator

    5 months ago

    Rushden, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator (International)** **Rushden** **Permanent** **Full-time (37.5 hours per week, Monday to Friday)** **Up to £27,000 DOE** Impact Recruitment are looking for a **Customer Service Coordinator** to join our Rushden-based client on a permanent basis. You must have experience working within FMCG and logistics, and a track record of...

  • Customer Service Coordinator

    2 months ago

    Rushden, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Office Angels. As a Customer Service Coordinator, you will be responsible for providing dedicated, knowledgeable, and efficient coordination of all activities for our clients' customer accounts.Key Responsibilities:Liaise with Helpdesk Engineers to...

  • Customer Service Coordinator

    2 months ago

    Rushden, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Office Angels. As a Customer Service Coordinator, you will be responsible for providing dedicated, knowledgeable, and efficient coordination of all activities for our clients' customer accounts.Key Responsibilities:Liaise with Helpdesk Engineers to...

  • Customer Service Coordinator

    1 month ago

    Rushden, Northamptonshire, United Kingdom Longhurst Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administrator to join our team at Longhurst Group. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences across various channels, including online services, social media, web forms, and in-person interactions.Key...

  • Customer Service Coordinator

    1 month ago

    Rushden, Northamptonshire, United Kingdom Longhurst Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administrator to join our team at Longhurst Group. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences across various channels, including online services, social media, web forms, and in-person interactions.Key...

  • Customer Service Coordinator

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Longhurst Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administrator to join our team at Longhurst Group. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences across various channels, including online services, social media, web forms, and in-person interactions.Key...

  • Customer Service Coordinator

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Longhurst Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administrator to join our team at Longhurst Group. As a key member of our Customer Service team, you will play a critical role in delivering exceptional customer experiences across various channels, including online services, social media, web forms, and in-person interactions.Key...

  • Customer Service Representative

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Customer Service Executive (Sales Training)Are you a sales or customer service professional looking for a new challenge? We have an exciting opportunity for a Customer Service Executive (Sales Training) to join our team at Ernest Gordon Recruitment Limited.This role is perfect for someone with a passion for sales and customer service, who is looking to...

  • Customer Service Representative

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Customer Service Executive (Sales Training)Are you a sales or customer service professional looking for a new challenge? We have an exciting opportunity for a Customer Service Executive (Sales Training) to join our team at Ernest Gordon Recruitment Limited.This role is perfect for someone with a passion for sales and customer service, who is looking to...

  • Customer Services Administrator

    1 month ago

    Rushden, United Kingdom Longhurst Group Part time

    The vacancy Are you from a Customer Service background and looking for an exciting new role within an organisation committed to improving lives? If so, our Customer Service Administrator role could be the perfect job for you… Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and...

  • Customer Service Advisor

    4 months ago

    Rushden, United Kingdom White Arches Caravans Full time

    White Arches Caravans & Motorhomes are proud to be part of the Spinney Group. Spinney are a family-run motorhome and caravan business situated in the heart of Cheshire, Staffordshire, Flintshire, and Warwickshire. We offer our customers a helpful and friendly one-stop-shop for all their motorhome and caravan needs. With an aim to be number one in the...

Customer Service Coordinator

2 months ago

Rushden, United Kingdom Office Angels Full time

Job Summary:

We are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Office Angels. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide dedicated, knowledgeable, and efficient coordination of all activities for allocated customer accounts.
  • Liaise with Helpdesk Engineers to ensure that jobs are processed efficiently and to the satisfaction of customers.
  • Liaise with the Service Contract Coordinator to ensure all service contract activities are delivered in line with customer expectations.
  • Upsell service contract options and features based on enhancing the service level provided to customers.
  • Provide first-line response to incoming customer calls/correspondence, ensuring issues are processed swiftly and meeting agreed quality standards and customer needs.
  • Post-site visit, ensure all jobs are processed effectively in conjunction with the Helpdesk Engineers, Service Contract Coordinator, Finance Department, and Customer, in accordance with agreed standards.
  • Effectively and constructively participate in scheduling processes to ensure the needs and expectations of all customers are met.
  • Maintain relevant Departmental performance measures reports to provide a platform for continuous improvement.
  • Prepare 'on-demand' reports for Department Manager/Customer Service Manager pertaining to site-specific measures, issues, customers, when required, to allow informed decisions to be made.
  • Attend customer meetings at customer sites with Department Manager to review performance and tour the site to better understand customer needs.

Requirements:

  • Previous experience in Customer Service/Coordination roles required.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • Annual Bonus Scheme (after 1 year of service).
  • Life Assurance.
  • Early finish on a Friday.
  • Social events.
  • Training and development opportunities.