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Pharmacy Support Specialist

2 months ago

Chorley, Lancashire, United Kingdom Newton Blue Full time
Pharmacy Support Specialist Opportunity

We are working with a leading developer of pharmacy software solutions who pride themselves on delivering exceptional customer service and customer experience at every stage. As a Pharmacy Support Specialist, you will be the voice of the Company, providing first point of contact support and training for pharmacy customers using their award-winning software.

Based out of their office in Lancashire, you will provide technical support and remote/on-site training for their products and services. This includes resolving technical issues and providing training as needed for their pharmacy customers.

As a key member of the Chorley-based team, you will have the opportunity to work from home every Friday and provide remote and site-based support to a UK-wide client base. A driving license is essential, and a willingness to travel throughout the country as required.

Day-to-day duties will include:

  • Resolving customer incidents and providing timely support
  • Providing training and guidance to pharmacy customers
  • Collaborating with the team to ensure excellent customer experience

This is a fantastic opportunity to further your career and potential in the IT industry while working for a company that values customer service and customer experience.