Independence Support Facilitator

4 weeks ago

Ilford, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

At NELFT NHS Foundation Trust, we pride ourselves on fostering a nurturing and inclusive workplace. Our organization is rated as Good by the CQC, and we are committed to advancing towards an Outstanding rating. We operate across North East London, Essex, Kent, and Medway, delivering essential community and mental health services to both adults and children.

We have received accolades for our initiatives in equality and diversity, as well as our commitment to staff health and wellbeing. Your professional growth is a priority for us; when our staff feel valued and supported, they are able to provide the highest quality of care to our patients. We are recognized as a Level 3 Disability Confident Leader and have been listed in the Working Families Top 10 Employers for three consecutive years. Our efforts have also earned us a Level 1 Accreditation from Carers UK. We actively promote a culture of compassion and fairness within our organization.

Position Overview

An exciting opportunity has emerged within the Redbridge Reablement Service for a new initiative that spans both hospital and community settings. The successful candidate will be responsible for conducting assessments of clients in hospital environments, initiating the Reablement process to mitigate bed paralysis and deconditioning caused by inactivity. Additionally, this role will involve community assessments and working closely with clients under our care. Flexibility and adaptability are essential for this position.

Key Responsibilities

  • Provide service users and their families with relevant information and education, ensuring they have meaningful choices that enhance dignity, independence, and quality of life.
  • Support practice with evidence-based methods, literature, and peer reviews.
  • Work independently in clinical and community settings while maintaining access to support and supervision.
  • Maintain statistical records as required by the organization, including timely data entry into the RIO system.
  • Participate in team meetings and contribute to locality discussions.
  • Document and report any incidents or accidents involving service users or staff members.
  • Ensure the care and proper maintenance of issued equipment, reporting any defects or losses.
  • Identify specific needs of service users and arrange for appropriate assessments and funding.
  • Be aware of the financial implications of recommendations and adhere to eligibility criteria set by the Trust.
  • Carry out delegated tasks to support team operations as directed by the Team Leader and colleagues.
  • Contribute to the efficient use of resources by ensuring supplies are available and suggesting ways to minimize waste.

Working with NELFT

Onboarding Process

We place great importance on welcoming new team members and ensuring they are properly inducted into the Trust. New starters will join on the first Monday of each month and will undergo a comprehensive induction program lasting up to two weeks, which includes mandatory training, systems training, and equipment allocation. During this process, new employees will have the opportunity to meet with the executive team and senior managers, as well as attend various engagement and wellbeing sessions.

Probationary Period

This position is subject to a probationary period. Internal applicants may be exempt unless they are currently undergoing a probationary period or are part of the bank staff.

High Cost Area Supplement

This role includes a High Cost Area Supplement of 15% of the basic salary, with a minimum of £4,551 and a maximum of £5,735.

Detailed Job Responsibilities

  • Utilizing a reablement approach, the post holder will promote service user independence and empowerment, assisting them in learning or regaining skills related to personal, domestic, and social tasks as part of their therapeutic plan.
  • Conduct detailed telephone and reablement assessments.
  • Ensure that service users and their carers are fully informed of their rights and have access to all relevant information throughout the assessment and reassessment process.
  • Provide holistic care to service users in various settings, including their homes, health centers, and residential facilities.
  • Manage a delegated caseload appropriate to the level of expertise.
  • Plan and organize own delegated tasks effectively.
  • Brief the Team Lead on relevant developments for each service user and present cases for closure.
  • Participate in a duty rota to provide care for service users, including during unsociable hours.
  • Assist in medication administration as necessary, following appropriate training.
  • Adhere to Trust protocols and procedures, particularly concerning manual handling.
  • Maintain accurate records of information required for audit purposes.

We encourage applicants to review the attached job description and person specification for further details about this role and the opportunities available at NELFT NHS Foundation Trust. We welcome applications from individuals who may not meet all the criteria listed in the person specification, as any development needs can be discussed during the interview process.

Qualifications and Experience

Essential Criteria

  • Experience within the NHS.
  • Right to work in the UK.

Desirable Criteria

  • Experience in healthcare settings.
  • Ability to drive and access to a vehicle.

Skills

Essential Criteria

  • Basic IT skills and awareness.

Desirable Criteria

  • Familiarity with the use of RIO.

Benefits

At NELFT, we believe in allowing our employees to bring their authentic selves to work, which enables us to provide the best care to our patients. We are dedicated to supporting our staff holistically. Here’s a glimpse of what we offer:

  • A long-standing commitment to equality and diversity, with supportive networks for ethnic minority staff, staff with disabilities or long-term conditions, and LGBT staff.
  • Support for achieving a work-life balance through flexible working opportunities and initiatives for working parents and caregivers, recognized as a 'Top 10 Family Friendly Employer' by the Working Families Charity.
  • Access to proactive health and wellbeing support, including an employee assistance program, psychological support, and a network of wellbeing ambassadors.

As a flexible working-friendly organization, we encourage discussions about accommodating flexible working arrangements, whether through job sharing, part-time hours, or other patterns that suit both our needs and those of our patients.

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