Customer Service Representative

2 days ago

Gillingham, Kent, United Kingdom City Centre Recruitment Full time

{"h1": "Customer Account Manager Role", "p": "We are seeking a skilled Customer Account Manager to join our team at City Centre Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.", "ul": [{"li": "Provide excellent customer service and support to our clients, responding to their inquiries and resolving any issues in a timely and professional manner."}, {"li": "Work closely with internal departments to ensure seamless communication and coordination."}, {"li": "Identify opportunities for process improvements and propose innovative solutions to enhance our services."}, {"li": "Maintain accurate records of customer interactions and feedback, using quality management systems to track and analyze performance."}], "h2": "Requirements", "ul": [{"li": "Excellent verbal and written communication skills, with the ability to build strong relationships with clients."}, {"li": "Positive and flexible approach to dealing with customers, with a proactive attitude and ability to work in a fast-paced environment."}, {"li": "Accurate and attention to detail, with the ability to work independently and as part of a team."}, {"li": "Previous customer service experience, ideally within a business-to-business environment, with a good understanding of customer order management cycles and supply chain processes."}], "p": "If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please get in touch to learn more about this exciting opportunity.", "h3": "About City Centre Recruitment", "p": "At City Centre Recruitment, we pride ourselves on getting to know our candidates and providing personalized support throughout the recruitment process. Our consultants are dedicated to finding the right fit for our clients and candidates, and we offer a referral scheme for successful referrals.", "p": "We look forward to hearing from you.", "p": "INDYV"}

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