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Customer Service Representative

2 months ago


Gillingham, Kent, United Kingdom City Centre Recruitment Full time
{"h1": "Customer Account Manager Role", "p": "We are seeking a skilled Customer Account Manager to join our team at City Centre Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Communicate effectively with internal departments to ensure seamless customer service
* Identify opportunities for process improvements and propose solutions
* Collaborate with colleagues to achieve business objectives

Requirements:

* Excellent verbal and written communication skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* IT literacy and previous customer service experience
* Good knowledge of customer order management cycles and supply chain processes

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and cover letter, to us directly.

At City Centre Recruitment, we are committed to finding the right people for our clients' businesses. Our consultants are available to advise, guide, and support you throughout the entire recruitment process.

Referral scheme available. Refer a friend or family member and receive a £25 shopping voucher.*

*Terms apply.

INDYV"}