Administrative Support Specialist

3 weeks ago


Ripon, North Yorkshire, United Kingdom Venn Group Full time

Job Summary:

Venn Group is seeking a highly skilled Customer Service Admin to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless service delivery.
  • Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as needed.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.

Requirements:

  • Previous Experience: Minimum 2 years of experience in a customer service or administrative role.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to analyze and resolve customer complaints and issues.
  • Teamwork: Ability to work effectively in a team environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and supportive work environment.


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