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Spa Receptionist

2 months ago

London, Greater London, United Kingdom COMO Metropolitan London Full time
Spa Receptionist Opportunity at COMO Metropolitan London

COMO Metropolitan London is seeking a skilled Spa Receptionist to join our team. As a key member of our wellness-focused hotel, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities:
  • Manage spa reservations and appointments with precision and attention to detail.
  • Provide guests with accurate information and recommendations on treatments and services.
  • Conduct spa tours and ensure a warm welcome for our visitors.
  • Close sales and promote retail products to enhance the guest experience.
  • Maintain the cleanliness and organization of the reception area.
Requirements:
  • Previous experience in a spa or wellness environment is preferred.
  • Minimum of 2 years' experience in a reception department.
  • Proficiency in hotel management systems and spa software.
  • Excellent communication and interpersonal skills.
  • Impeccable grooming and presentation.
What We Offer:
  • Competitive salary and incentives.
  • Employee rates for COMO Hotels and Resorts properties worldwide.
  • Complimentary nights stay at COMO properties.
  • Employee discounts on Nobu London.
  • Career development opportunities.
  • Bonus for introducing someone to a COMO property.
  • Wellness and engagement activities.
  • Access to financial advice and employee assistance programs.
  • Free meals on duty and uniform service.
  • Paid holidays and pension scheme.