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HR Technical Assistant

2 months ago

Leek, Staffordshire, United Kingdom Allicio Nutrition Full time
Job Title: HR Technical Assistant

Job Summary:

The HR Technical Assistant will provide critical support to the HR department, focusing on managing and maintaining HR systems, data, and technical processes within a fast-paced manufacturing environment. This role requires a blend of technical expertise, administrative skills, and HR knowledge to ensure efficient and effective HR operations.

Key Responsibilities:

  • HR Systems Management:
    • Set up, manage, and maintain HR systems and databases, ensuring data integrity, accuracy, and confidentiality.
    • Assist in the implementation, testing, and maintenance of HR software, including HRIS, payroll systems, and timekeeping systems.
    • Provide technical support and training to HR administration staff and other users on HR systems and processes.
    • Generate reports and analytics from HR systems to support HR decision-making and strategic planning.
  • Data Management and Reporting:
    • Maintain accurate employee records in HR systems, including personal information, employment history, attendance, and performance data.
    • Prepare regular and ad-hoc reports on key HR metrics, such as turnover rates, absenteeism, training compliance, and headcount.
    • Ensure compliance with data protection regulations and company policies related to employee data.
  • HR Process Optimization:
    • Identify opportunities to improve HR processes through automation and better use of technology.
    • Collaborate with IT and HR teams to develop and implement process improvements that enhance efficiency and reduce manual work.
    • Support the digitization of HR documents and records, ensuring easy access and retrieval.
  • Payroll and Benefits Administration:
    • Support the payroll process by ensuring accurate data entry and timely updates to employee records.
    • Assist in the administration of employee benefits, including enrollment, changes, and inquiries.
    • Coordinate with the payroll team to resolve any discrepancies or issues related to employee pay and benefits.
    • Must understand weekly and monthly payroll administration systems and be able to run these independently and accurately.
  • Recruitment and Onboarding Support:
    • Assist in the technical aspects of recruitment, including managing applicant tracking systems (ATS) and scheduling interviews.
    • Support the onboarding process by ensuring new hire data is accurately entered into HR systems and that onboarding tasks are completed on time.
    • Generate and distribute onboarding materials and ensure all required documentation is collected and stored properly.
    • Ensure standardized and role-specific induction training is conducted, and the completed documentation stored correctly.
  • Compliance and Audits:
    • Ensure HR systems and processes comply with local labor laws, company policies, and industry standards.
    • Assist in preparing for internal and external HR audits by ensuring that all required documentation is up-to-date and readily available.
    • Support the HR team in addressing any audit findings and implementing corrective actions.
  • Employee Relations and Communication:
    • Assist in the administration of employee relations programs, including performance management, disciplinary actions, and grievance procedures.
    • Maintain clear and effective communication channels between HR, employees, and management, ensuring timely and accurate dissemination of HR-related information.
    • Support employee engagement initiatives by coordinating surveys, feedback processes, and related activities.
  • Administrative Support:
    • Provide general administrative support to the HR department, including scheduling meetings, managing calendars, and handling correspondence.
    • Assist in organizing HR events, training sessions, and employee recognition programs.
    • Maintain and update HR documentation, policies, and procedures as needed.

Requirements:

  • Bachelor's degree in human resources, business administration, information technology, or a related field.
  • Minimum of 4 years of experience in an HR role, with a focus on HR systems administration or HRIS management (manufacturing or industrial environment is preferred).
  • Experience with HR software, such as HRIS, ATS, payroll systems, and timekeeping systems, is highly desirable.

Technical Skills:

  • Proficiency in HRIS and other HR-related software, with the ability to troubleshoot issues and provide user support.
  • Strong IT skills, including advanced proficiency in Microsoft Excel, data analysis, and reporting tools.
  • Familiarity with data protection regulations and best practices for managing sensitive employee information.

Analytical and Problem-Solving Skills:

  • Strong analytical skills with the ability to interpret and present HR data effectively.
  • Ability to identify inefficiencies in HR processes and propose solutions to improve them.

Communication and Interpersonal Skills:

  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Strong interpersonal skills, with the ability to collaborate effectively with HR colleagues, IT staff, and other departments.
  • The ability to converse with dignity and respect across a broad spectrum of employees is a must.

Organizational Skills:

  • Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Attention to detail and accuracy in managing employee records and HR data.

Confidentiality and Integrity:

  • Strong commitment to maintaining confidentiality and handling sensitive information with discretion.
  • High level of integrity and professionalism in all interactions.

Attitude:

  • Professional, personable, and approachable.
  • Hands-on, can-do.
  • Solutions-oriented.

Working Conditions:

  • Work primarily in an office environment within a manufacturing facility, with occasional interaction with production areas.
  • Must adhere to all safety protocols and company policies.