IT Support Specialist in Healthcare

3 weeks ago


Stourbridge, Dudley, United Kingdom CRG TEC Full time £40,000 - £45,000
Position Overview: 3rd Line IT Support Specialist
Compensation:
£40,000 - £45,000 plus comprehensive health, dental, and optical benefits along with additional perks.


Are you currently engaged in a 3rd line support role within a Managed Service Provider (MSP) and seeking to join an organization that prioritizes training, professional development, and career advancement? As a 3rd Line IT Support Specialist, you will be part of a dynamic team dedicated to providing solutions to a diverse user base.


Our organization is experiencing growth due to recent contract acquisitions, necessitating an expansion of our support team. We are committed to the continuous development of our personnel, with significant investments made in training and certification programs.


In this managed services setting, your responsibilities will encompass the entire service lifecycle, from design and implementation to ongoing support. A broad skill set will be advantageous in this role.


You will collaborate within a service desk team of six, addressing IT challenges faced by external clients to ensure their operations run seamlessly.


This position requires a proactive approach in a fast-paced office environment, emphasizing customer service and the ability to manage client expectations effectively.


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