Rider Experience Manager
1 month ago
As a key member of our global Delivery Operations team, you will play a crucial role in keeping our fleet of 180,000 riders across 10 countries informed and engaged. Your mission will be to develop and implement strategies to enhance the rider proposition, monitor rider sentiment, and provide actionable insights to inform business decisions.
Key Responsibilities:- Lead global rider sentiment tracking and collaborate with local market teams to ensure accurate and regular reporting
- Support and guide local engagement teams in best practices and shared learnings between markets
- Develop and maintain strong relationships with local teams and key stakeholders across multiple business areas, including Legal, Policy, Comms, and Operations
- Analyse data, gather and interpret rider insights, and share findings to influence business decisions
We are a technology-driven company at the forefront of the rapidly expanding food delivery industry. Our mission is to transform the way people shop and eat by connecting consumers, restaurants, shops, and riders. We offer a dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion in all aspects of our hiring process.
We believe that a great workplace is one that represents the world we live in and how beautifully diverse it can be. If you share our passion for food and our commitment to innovation, we encourage you to apply for this exciting opportunity.
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Rider Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleThis is an exciting opportunity to join Deliveroo's Rider Communications and Experience team as a Rider Experience Manager. As a key member of the team, you will play a crucial role in developing and implementing strategies to engage with riders, listen to their feedback, and influence business decisions.Key ResponsibilitiesLead Rider Sentiment...
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Rider Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleThis is an exciting opportunity to join Deliveroo's Rider Communications and Experience team as a Rider Experience Manager. As a key member of the team, you will play a crucial role in developing and implementing strategies to engage with riders, listen to their feedback, and influence business decisions.Key ResponsibilitiesLead Rider Sentiment...
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Rider Experience Manager
2 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleRider Communications and Experience is a key function within our global Delivery Operations organisation, responsible for keeping our fleet of 180,000 riders across 10 countries informed and engaged.This role will be based in our London HQ 3 days a week, and you will be working closely with local operations teams to design strategies to engage...
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Rider Experience Manager
2 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeRider Communications and ExperienceAs a key member of our global Delivery Operations team, you will play a vital role in keeping our fleet of 180,000 riders across 10 countries informed and engaged.Key Responsibilities:Develop and implement strategies to engage with riders, listen to their feedback, and influence business decisions.Lead global rider...
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Rider Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a skilled professional to join our Rider Communications and Experience team as a Rider Experience Manager. This role will be based in our London HQ 3 days a week and will involve leading on global rider sentiment tracking and working with local market teams to ensure accurate and regular reporting.Key ResponsibilitiesDevelop and...
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Rider Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a skilled professional to join our Rider Communications and Experience team as a Rider Experience Manager. This role will be based in our London HQ 3 days a week and will involve leading on global rider sentiment tracking and working with local market teams to ensure accurate and regular reporting.Key ResponsibilitiesDevelop and...
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Rider Experience Manager
4 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeRider Communications and ExperienceAs a key member of our global Delivery Operations team, you will play a crucial role in keeping our fleet of 180,000 riders across 10 countries informed and engaged. Your mission will be to develop and implement strategies to enhance the rider proposition, monitor rider sentiment, and provide actionable insights to inform...
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Rider Experience Manager
4 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeRider Communications and ExperienceAs a key member of our global Delivery Operations team, you will play a crucial role in keeping our fleet of 180,000 riders across 10 countries informed and engaged. Your mission will be to develop and implement strategies to enhance the rider proposition, monitor rider sentiment, and provide actionable insights to inform...
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Rider Experience Manager
1 month ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a skilled Rider Experience Manager to join our global Delivery Operations team. As a key member of our organization, you will be responsible for leading our global rider sentiment tracking and working closely with local market teams to ensure accurate and regular reporting.Key ResponsibilitiesLead global rider sentiment tracking...
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Rider Experience Manager
1 month ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a skilled Rider Experience Manager to join our global Delivery Operations team. As a key member of our organization, you will be responsible for leading our global rider sentiment tracking and working closely with local market teams to ensure accurate and regular reporting.Key ResponsibilitiesLead global rider sentiment tracking...
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Rider Experience Manager
3 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a highly skilled Rider Experience Manager to join our global Delivery Operations team. As a key member of our organization, you will be responsible for leading our global rider sentiment tracking and working closely with local market teams to ensure accurate and regular reporting.Key Responsibilities:Lead global rider sentiment...
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Rider Experience Manager
3 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the RoleWe are seeking a highly skilled Rider Experience Manager to join our global Delivery Operations team. As a key member of our organization, you will be responsible for leading our global rider sentiment tracking and working closely with local market teams to ensure accurate and regular reporting.Key Responsibilities:Lead global rider sentiment...
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Rider Communications and Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the Role:Rider Communications and Experience sits within our global Delivery Operations organisation and is responsible for keeping our fleet of 180,000 riders across 10 countries informed and engaged, developing the rider proposition and monitoring rider sentiment.Key Responsibilities:Lead on global rider sentiment tracking and work with local market...
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Rider Communications and Experience Manager
2 months ago
London, Greater London, United Kingdom DELIVEROO Full timeAbout the Role:Rider Communications and Experience sits within our global Delivery Operations organisation and is responsible for keeping our fleet of 180,000 riders across 10 countries informed and engaged, developing the rider proposition and monitoring rider sentiment.Key Responsibilities:Lead on global rider sentiment tracking and work with local market...
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Product Manager
2 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeSenior Product Manager, Rider Experience and PlatformProduct, Experience & DesignLondon, UK (HQ)PermanentAbout the Role:This role is crucial to protecting our unique and industry-changing Rider Working Model that enables us to deliver on our promise to Consumers, Partners, Riders, and Shareholders. The role reports into senior Product Leadership and is a...
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London, Greater London, United Kingdom Deliveroo Full timeAbout the RoleThis is a vital position that plays a crucial role in protecting Deliveroo's unique Rider Working Model. The successful candidate will be responsible for crafting a compelling proposition for riders to work with Deliveroo, ensuring alignment with the company's strategic objectives while addressing the essential needs of riders and evolving...
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Rider Fleet Manager
3 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeJoin Deliveroo's Rider TeamAt Deliveroo, we're on a mission to transform the way people shop and eat. We're looking for a talented Rider Lifecycle Strategy Manager to join our team and help us achieve our goals.About the RoleWe're seeking a skilled professional to lead our rider retention efforts. As a Rider Lifecycle Strategy Manager, you'll work closely...
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Rider Fleet Manager
3 weeks ago
London, Greater London, United Kingdom DELIVEROO Full timeJoin Deliveroo's Rider TeamAt Deliveroo, we're on a mission to transform the way people shop and eat. We're looking for a talented Rider Lifecycle Strategy Manager to join our team and help us achieve our goals.About the RoleWe're seeking a skilled professional to lead our rider retention efforts. As a Rider Lifecycle Strategy Manager, you'll work closely...
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Rider Fleet Manager
1 month ago
London, Greater London, United Kingdom DELIVEROO Full timeJoin Deliveroo's Rider TeamAt Deliveroo, we're revolutionizing the way people shop and eat. As a key member of our Rider team, you'll play a crucial role in maximizing rider applicant conversion, recognizing and valuing our rider fleet, and reducing rider churn.Key ResponsibilitiesWork closely with Rider CRM, Rider Engagement, Product, Engineering, and...
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Rider Fleet Manager
1 month ago
London, Greater London, United Kingdom DELIVEROO Full timeJoin Deliveroo's Rider TeamAt Deliveroo, we're revolutionizing the way people shop and eat. As a key member of our Rider team, you'll play a crucial role in maximizing rider applicant conversion, recognizing and valuing our rider fleet, and reducing rider churn.Key ResponsibilitiesWork closely with Rider CRM, Rider Engagement, Product, Engineering, and...