Early Help Practitioner

1 week ago

Bootle, Sefton, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time
Job Description

Job Title: Health and Wellbeing Coach

Job Reference: [Removed]

Location: [Removed]

Job Type: Full-time

Hours: [Removed]

Salary: [Removed]

Contract Type: [Removed]

Job Summary:

We are seeking a highly motivated and experienced Health and Wellbeing Coach to join our team at NHS Midlands and Lancashire Commissioning Support Unit. As a Health and Wellbeing Coach, you will work with individuals and families to support them in achieving their health and wellbeing goals.

Key Responsibilities:

  • Work with GPs and the PCN team to identify and engage a caseload of clients who would benefit from proactive support to family or household wellbeing.
  • Manage and progress clients to achieve positive outcomes based on a solution-focused approach.
  • Assess and identify levels of risk, vulnerability, and safeguarding using prescribed assessment tools, and escalate to GPs as necessary.
  • Deliver targeted activity working either on a 1-1 basis or in groups using a holistic approach to address the root causes in line with the localities outcome framework and health and wellbeing coach framework.
  • Maintain accurate records of all interactions using the PCN or council systems as required.
  • Undertake home visits to engage participants and ensure that Sefton residents are safeguarded within the community.
  • Increase parental engagement to strengthen family relationships and support children's education.
  • Work co-operatively with colleagues and partners to share information, ensuring a joined-up approach.
  • Ensure Quality Assurance Framework, legislation, regulations, policies, and procedures are central to all good practice.
  • Engage in the development of the service and CPD through PDR, training team/service meetings, and supporting raising awareness sessions across the partnership on key and emerging issues.
  • Maintain quality Creche provision and work in partnership with families to support parental understanding of their role in their child's development by modelling high-quality early education practice within the creche.
  • Signpost parents to activities within the community to build resilience within the family. Support family members to develop skills to enable them to carry out household tasks such as budgeting, supporting health and hygiene, increasing personal and parental confidence and capacity.
  • Utilise appropriate marketing techniques to promote awareness of the service and represent the service at events as required, including contributing to COMMs/Social media.
  • Ensure that client information data is lawfully gathered, accurate, up-to-date, and only divulged in accordance with GDPR.

Requirements:

  • Level 3 Childcare Qualification
  • Able to identify levels of risk, vulnerability, and needs.
  • A broad knowledge of safeguarding procedures and when to implement the escalation policy.
  • Knowledge and awareness of issues which may have an impact on families such as domestic violence, abuse, mental health difficulties, substance misuse, poverty, early years development, and housing issues.
  • Able to identify what is needed to provide a nurturing, stimulating environment for children.

Desirable Criteria:

  • IT and comms skills, including competence in the use of social media platforms, Canva, Microsoft Excel, and Word, and EMIS system.
  • Previous experience working in early help teams or as a health and wellbeing coach.

Values:

  • Ability to demonstrate an understanding of trauma and a high level of empathy across a range of users, be non-judgmental, and build trust.
  • Committed to making every contact count.

Aptitude and Personal Qualities:

  • Excellent interpersonal and communication skills and a person/family-centred approach.
  • An ability to develop a good working relationship with colleagues and partners to deliver a co-ordinated response.

Working for Our Organisation:

South Sefton PCN is a large Primary Care Network, covering the four localities in south Sefton with a population of around [Removed] residents.

PCNs are groups of GP practices working with a wide range of partners to improve the health of their population. Key to this purpose is strengthening general practice provision through working together, where it makes sense to do so, and working as part of integrated care teams which work collaboratively for and with local people in each locality.

The PCN is participating in an innovative programme with Sefton Council to integrate our offer of proactive support to residents.

Special Conditions:

  • The post holder will be expected to move between locality delivery points depending on the needs of the service.
  • It is envisaged that the future service will encompass some evening and weekend working to meet the needs of the children, young people, and their families.
  • Since confidential information is involved with the duties of this post, the post holder will be required to exercise discretion at all times and to observe relevant codes of practice and legislation in relation to data protection and personal information.
  • Undertake, and participate in training, coaching, and development activities, as appropriate.
  • The person appointed will be expected to work flexibly, and the exact nature of the duties described above is subject to periodic review and is liable to change.

Collective Responsibilities:

Everyone working for South Sefton PCN is expected to commit to:

  • Equality, diversity, and inclusion.
  • Ensuring we create an environment where we can all achieve our full potential, through having a good attitude and taking positive action.
  • Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds, including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Patients have a responsibility to treat other patients and staff with dignity and respect.
  • Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on grounds of any protected characteristic. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.
  • Safety, Health, Environment, and Fire (SHEF).
  • The PCN is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing, and safety.
  • The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety, and security legislation, policies, procedures, and guidelines.
  • All personnel have a duty to take reasonable care of health and safety at work for themselves, their team, and others and to cooperate with employers to ensure compliance with health and safety requirements.
  • All personnel are to comply with health and safety policy which also sets out current health and safety legislation:
  • Confidentiality.
  • The PCN is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality. It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.
  • Quality and Continuous Improvement.
  • We all have a responsibility to look for opportunities to improve quality and share good practice and discuss, highlight, and work with the team to create opportunities to improve patient care.
  • South Sefton PCN continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
  • All staff are to contribute to relevant investigations and significant event analyses.
  • Learning and Development.
  • The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake in, and complete, mandatory training.
  • The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments, courses, and conferences.
  • Collaborative Working.
  • All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.
  • Teamwork is essential in multidisciplinary environments, and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction, and policies impacting upon care delivery.
  • Effective Communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
  • All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
  • Plans and outcomes by which to measure success should be agreed.

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