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Leasehold Property Manager

2 months ago

Liverpool, Liverpool, United Kingdom Regenda Group Full time
About the Role

We are seeking a highly skilled Leasehold Property Manager to join our Residential Management Team at the Regenda Group. As a key member of our team, you will be responsible for managing a diverse property portfolio, including Leasehold, Shared Ownership, and Commercial properties.

Key Responsibilities
  • Manage a portfolio of properties, ensuring timely and effective delivery of services to customers and stakeholders.
  • Provide exceptional customer service, responding to queries and resolving issues in a professional and courteous manner.
  • Prepare and monitor service charge budgets, ensuring accurate forecasting and financial management.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders, promoting a culture of collaboration and respect.
  • Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve service delivery and customer satisfaction.
Requirements
  • Proven experience in property management, with a focus on Leasehold and Shared Ownership.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to manage complex issues and prioritize tasks effectively.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
  • Knowledge of relevant legislation, regulations, and industry standards, with a commitment to maintaining high standards of customer care and service delivery.
What We Offer
  • A competitive salary and benefits package, including a range of flexible working options and opportunities for professional development.
  • A dynamic and supportive work environment, with a strong focus on teamwork, collaboration, and customer satisfaction.
  • The chance to work with a leading property management company, with a reputation for excellence and a commitment to making a positive impact on people's lives.