Customer Support Engineer

3 weeks ago

Salisbury, Wiltshire, United Kingdom Better People Full time £25,000 - £30,000
Position: Customer Support Engineer

Salary: £25,000 - £30,000 per annum + Bonuses + Excellent Benefits

Company Overview:
Better People is a well-established independent retailer specializing in high-quality domestic appliances. As we continue to grow, we are looking to expand our team to meet the increasing demand for our premium products.

Commitment to Service:
With a legacy of over 40 years in delivering outstanding customer service, we prioritize hiring individuals who share our dedication to ensuring customer satisfaction and service excellence.

Employee Development:
At Better People, we believe in supporting each team member on their unique journey towards both professional and personal growth. We offer a range of training and development opportunities tailored to individual needs.

Benefits:
We provide a comprehensive benefits package that considers the future well-being of our employees and their families, including:
• Uniform provision
• Private Health Insurance
• Group Income Protection
• Group Life Protection
• Company Pension
• Attractive Discounts

Role Responsibilities:
As a skilled engineer in domestic appliances, your responsibilities will include:
1. Diagnosing, repairing, and installing large domestic appliances across various brands.
2. Occasionally delivering and installing appliances, ensuring a seamless experience for customers.
3. Maintaining a clean and organized work environment, both in the customer's home and in your vehicle.

Qualifications:
• Domestic Gas Qualifications (preferred but not mandatory)
• Experience in Electrical Testing

We provide all necessary uniforms and safety equipment, alleviating any concerns regarding personal budgeting for these items.

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