Desktop Engineer
6 days ago
Job Summary
We are seeking an experienced Desktop Engineer to join our team at SCC. As a Desktop Engineer, you will be responsible for ensuring the seamless operation of desktop environments across our client sites.
Key Responsibilities:
- Provide 1st and 2nd line technical support for desktop systems, including installation, configuration, and maintenance of hardware and software.
- Troubleshoot and resolve technical issues, escalating to higher support levels when necessary.
- Manage user accounts, permissions, and access rights in accordance with company policies.
- Deploy and maintain desktop infrastructure, ensuring all systems are up-to-date and compliant with security standards.
- Collaborate with other IT teams to ensure seamless integration of desktop solutions with network and server environments.
- Document all incidents, service requests, and changes in the appropriate systems.
Requirements:
- Active/lapsed DV clearance
- Strong knowledge of Windows OS, Active Directory, and Microsoft Office Suite
- Experience with hardware troubleshooting and software installation
- Understanding of network concepts and how they relate to desktop environments
- Ability to work independently and as part of a team
- Excellent problem-solving skills and attention to detail
- Strong communication skills, both written and verbal
About SCC:
At SCC, we take the privacy and security of your information very seriously. We are committed to providing a secure and compliant environment for our clients and employees. If you are a motivated and experienced Desktop Engineer looking for a new challenge, please apply with your CV and relevant qualifications.
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