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Care Home Operations Manager
2 months ago
About the Role:
We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare Ltd. As a key member of our home's management team, you will provide critical support to the General Manager in ensuring the efficient operation of our high-quality care home.
Key Responsibilities:
- Manage customer experience elements, including resident satisfaction and feedback.
- Provide administrative support to the General Manager and other members of the management team.
- Assist with HR and recruitment processes, including interviewing and onboarding new staff.
- Contribute to the development and implementation of business strategies to improve the quality of care and services provided.
Requirements:
- Proven experience in a similar role, preferably in the healthcare or social care sector.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and external partners.
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team, with a flexible approach to working hours and duties.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
