Client Account Coordinator

2 weeks ago


Horley, United Kingdom Better Days Recruitment Ltd Full time

Exciting Opportunity: Join a rapidly expanding, innovative organization specializing in energy, data, and technology as a Client Account Coordinator.

This position offers a unique chance to leverage your existing skills while acquiring new knowledge and advancing your career.


Role Overview: You will provide essential support to a Senior Account Manager responsible for managing several key client accounts.

Main Responsibilities:

  • Participate in client meetings alongside the Account Manager, which may occur via virtual platforms or in-person.
  • Occasional overnight travel may be necessary, with all expenses reimbursed.
  • Process orders through a specialized in-house CRM system, ensuring accuracy in order management.
  • Oversee the primary accounts email inbox and engage directly with clients regarding account inquiries.


Required Skills and Experience:

  • At least one year of experience in an administrative or customer service capacity.
  • Experience in sales or account administration is preferred.
  • Background in the Energy or Utilities sector is highly advantageous.
  • Proficient in Excel, including V-lookups and pivot tables, as well as familiarity with Word and Outlook.
  • Knowledge of PowerPoint is a plus.
  • Exceptional customer service skills.
  • Strong verbal and written communication abilities.
  • Confidence in asking questions and engaging with business clients independently.
  • Demonstrated initiative and analytical thinking.
  • Organized and proactive approach to tasks.
  • Experience with in-house systems is beneficial.
  • Able to work collaboratively within a team and independently.


Work Environment: This role includes comprehensive training in the office for the initial period, with the potential for remote work two days a week thereafter. Enjoy a supportive team atmosphere, excellent company benefits, and the opportunity to earn an annual bonus based on personal performance.


Convenient local parking options are available, along with easy access to public transportation.



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