Team Leader for System Risk Management

3 weeks ago


Reading, Reading, United Kingdom Thames Water Full time

Key Responsibilities

As a Team Leader for System Risk Management, you will be responsible for:
  • Overseeing a team of customer risk analysts and a technical lead to deliver services effectively.
  • Collaborating with both internal and external stakeholders to ensure alignment and communication.
  • Formulating relevant business strategies, objectives, and performance indicators while pioneering innovative operational methods.
  • Analyzing data to identify and devise solutions for intricate challenges.
  • Offering specialized technical assistance to the broader organization concerning Clean Water System risks.
  • Ensuring strict adherence to Water Quality regulations.
  • Complying with company Health & Safety protocols, auditing standards, and documentation practices.
  • Guaranteeing that all network activities align with current Asset Management Procedures.
  • Conducting root-cause analyses and recommending strategies to avert future failures or non-compliance.
  • Mentoring and nurturing the development of the team and other colleagues.
  • Maintaining a continuous awareness of business operations.
  • Delivering timely and accurate reports and information as required.
  • Assisting the Water System Performance team in managing engineering and customer-focused projects.

Qualifications and Skills

  • The ideal candidate will possess relevant leadership experience, ideally within the utilities sector.
  • Exceptional communication and influencing abilities are crucial, given the level of interaction with various stakeholders.
  • A growth mindset, along with strong analytical, problem-solving, and negotiation skills, is essential.
  • Team collaboration is fundamental to this role, as is the capacity to perform under pressure to meet challenging targets.
  • The successful applicant will exhibit a strong desire to learn and enhance their professional knowledge, skills, and behaviors.
  • A working knowledge of hydraulic systems, SCADA/telemetry devices, GIS mapping systems, SAP, and other corporate IT platforms such as Microsoft Office 365 is preferred.

Benefits

  • A competitive salary of up to £45,000 per annum, commensurate with skills and experience.
  • 26 days of annual leave, increasing to 30 with length of service, in addition to bank holidays.
  • A contributory pension scheme with a maximum employer contribution of 12% based on employee contributions.
  • Annual personal medical assessments available to all employees.
  • A comprehensive benefits scheme, including a benefits hub filled with offers and resources to support your financial and personal well-being.

About Thames Water

Thames Water is dedicated to providing essential services that enable our customers, communities, and the environment to thrive. Water is a vital resource for all living beings, and we are committed to its stewardship.

As we face increasing challenges from climate change, we strive to ensure that water remains accessible and sustainable for everyone. Are you prepared to contribute to this mission?

Our Commitment to Diversity

At Thames Water, we recognize that our people are the foundation of our success. We aim to attract and retain a diverse workforce that reflects the communities we serve. We value the unique skills, experiences, and perspectives that each individual brings to our organization.

Our overarching goal is to foster a diverse and inclusive workplace where everyone feels valued and supported throughout the recruitment process.



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