Property Portfolio Manager

7 days ago


Ashford, Kent, United Kingdom GCB Recruitment Full time

About the Role:

GCB Recruitment is seeking an experienced Property Manager to join our client's busy office in Ashford as the Head of Property Management. The successful individual will be responsible for managing an individual portfolio of properties and completing all administrative tasks to a high standard, providing outstanding customer service and supporting other colleagues within the property management team.

Key Responsibilities:

  • Manage an individual portfolio of properties, ensuring timely and efficient completion of tasks.
  • Oversee the team, providing guidance and support to ensure the team meets their Key Performance Indicators (KPIs).
  • Liaise with clients, ensuring their needs are met and expectations are exceeded.
  • Operate within a given budget, ensuring cost-effective solutions are implemented.
  • Maintain communication with a wide branch network, ensuring seamless collaboration and information sharing.
  • Organize inventories, check-ins, and property visits, ensuring accurate and timely completion of tasks.
  • Appoint and monitor contractors, organizing quotes for repair and maintenance on behalf of landlords and overseeing works.
  • Resolve deposits and ensure statute obligations are met.
  • Collect rent and administer new tenancies and tenancy extensions.
  • Perform general office administration, including taking telephone enquiries and responding to emails.

Requirements:

  • Previous Property Manager experience is essential.
  • ARLA qualification is desirable.
  • Highly organized and a positive work ethic are required.
  • Ability to work well under pressure and organize and manage time and workload effectively.
  • Computer literate and strong verbal, written, and interpersonal communication skills are necessary.
  • Upbeat personality and strong work ethic are essential.


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