Reception Supervisor

1 month ago

London, Greater London, United Kingdom AccorHotel Full time
Job Title: Reception Supervisor

We are seeking a highly motivated and customer-focused Reception Supervisor to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Support the Front Office Manager in ensuring the smooth operation of the reception area, including managing guest arrivals and departures, handling guest inquiries, and resolving any issues that may arise.
  • Work closely with the Housekeeping and Engineering teams to ensure that all guest rooms are clean and well-maintained, and that any issues are promptly addressed.
  • Provide excellent customer service to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Assist with the management of the front desk, including handling guest payments, processing room assignments, and maintaining accurate records.
  • Collaborate with the Front Office team to achieve excellent guest satisfaction scores and to identify areas for improvement.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and other stakeholders.
  • Proven experience in a customer-facing role, with a strong focus on providing exceptional guest service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think critically and resolve issues promptly.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • A collaborative and supportive team environment.

  • Reception Team Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team SupervisorJob Summary: We are seeking a highly skilled Reception Team Supervisor to oversee our team of Lobby Hosts at one of the most impressive multi-occupied buildings in London.Key Responsibilities:Supervise a team of Hosts to ensure exceptional customer service is delivered to all visitors and staff.Work in partnership with the...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Reception SupervisorImperial London Hotels is seeking a skilled Reception Supervisor to join our team at Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Manage the front desk and...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Home Grown Full time

    Reception Supervisor Opportunity at Home GrownHome Grown, a prestigious private members club, is seeking a skilled Reception Supervisor to join their team. Located in the heart of Marylebone, this stylish club brings together high-growth entrepreneurs, investors, and business leaders under one roof.About the RoleAs a Reception Supervisor, you will be...

  • Reception Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom K.B.C. Associates Ltd Full time

    Job Title: Reception Day SupervisorJob Summary:We are seeking a highly skilled and experienced Reception Day Supervisor to join our team at K.B.C. Associates Ltd. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, ensuring the smooth operation of the Front Desk, and supervising the Reception team.Key...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Reception SupervisorWe are seeking a highly skilled and experienced Reception Supervisor to join our team at Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Manage the front desk...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom The Delaunay Team Full time

    At The Delaunay Team, we're seeking a skilled Maitre D/Reception Supervisor to join our dynamic team. As a key member of our front-of-house team, you'll be responsible for ensuring an exceptional guest experience from the moment they arrive.About the Role:Supervise the reception desk and manage the flow of the restaurant, including turn times.Engage with...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom The Delaunay Team Full time

    At The Delaunay Team, we're seeking a skilled Maitre D/Reception Supervisor to join our dynamic team. As a key member of our front-of-house team, you'll be responsible for ensuring an exceptional guest experience from the moment they arrive.About the Role:Supervise the reception desk and manage the flow of the restaurant, including turn times.Engage with...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Royal Automobile Club Full time

    Reception Supervisor OpportunityThe Royal Automobile Club is seeking a highly skilled Reception Supervisor to join our team at our Pall Mall clubhouse in London. As a key member of our front-of-house team, you will be responsible for ensuring a seamless and exceptional experience for our members and guests.About the RoleThis is an exciting opportunity for an...

  • Reception Team Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...

  • Reception Operations Supervisor

    7 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job OverviewPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging.We are seeking a skilled Front of House Manager to oversee our team based in a prestigious office building in Midtown.The ideal candidate will have experience of working in a similar...

  • Reception Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Reception SupervisorImperial London Hotels is seeking a skilled Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Manage front desk operations, including...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    {"h1": "Reception Supervisor Opportunity at Imperial London Hotels", "p": "We are seeking a skilled and experienced Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    {"h1": "Reception Supervisor Opportunity at Imperial London Hotels", "p": "We are seeking a skilled and experienced Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our...

  • Reception Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Canary Riverside Plaza Hotel Full time

    Reception Supervisor Opportunity at Canary Riverside Plaza HotelWe are seeking a highly skilled and experienced Reception Supervisor to join our team at the luxurious Canary Riverside Plaza Hotel in East London. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Canary Riverside Plaza Hotel Full time

    Reception Supervisor Opportunity at Canary Riverside Plaza HotelWe are seeking a highly skilled and experienced Reception Supervisor to join our team at the luxurious Canary Riverside Plaza Hotel in East London. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Tim Full time

    Reception Supervisor OpportunityWe're a leading contract catering company, serving over 45,500 customers daily. We're seeking an experienced Reception Supervisor to join our team.Key Responsibilities:Welcoming guests and directing them appropriatelyManaging visitor logbooks and issuing visitor name badgesScreening and directing telephone calls and...

  • Reception Supervisor

    1 week ago

    Central London, London, United Kingdom LJ People Ltd Full time

    Reception Supervisor Prestigious 5-Star HotelLocation: Central LondonSalary: £35,000 per annum package, plus generous benefitsOur esteemed 5-star hotel client, located in the heart of Central London, is seeking an experienced Reception Supervisor to join their outstanding team. Set in a landmark location, this hotel offers guests a truly memorable and...