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Groups & Events Planning Coordinator

2 months ago

London, Greater London, United Kingdom The Londoner Full time

About The Londoner

The Londoner is a chic boutique hotel located in the heart of Leicester Square, offering a unique blend of style and sophistication. As a hospitality professional, you will have the opportunity to work in a dynamic and ambitious environment that values exceptional service and career growth.

Job Summary

We are seeking a highly organized and detail-oriented Groups & Events Planning Executive to join our Sales team. The successful candidate will be responsible for supporting the Groups Sales & Planning Team with administrative tasks, ensuring seamless delivery of group arrivals and stays at the hotel.

Key Responsibilities

  • Work closely with all departments to deliver exceptional service and meet the needs of our guests.
  • Assist with administrative tasks to support the Sales team, including data entry and document preparation.
  • Deliver exceptional guest experiences, adding value to each guest's journey and promoting hotel amenities and services.
  • Be responsible for the delivery of group resumes with accurate information in a timely manner.
  • Ensure all payments are taken and processed as necessary.

Requirements

  • Previous experience in a similar role is ideal.
  • A proven track record of delivering exceptional customer service.
  • Proficiency in IT applications, including EHL Apps, Microsoft applications, and Opera.
  • Excellent communication and organizational skills.
  • Impeccable command of English.

Our Benefits Package

  • Competitive salary.
  • 28 days holiday per annum, increasing with long service.
  • Complimentary meals and beverages.
  • Recommend a Friend Scheme.
  • Annual complimentary night stays.
  • Preferential accommodation rates.
  • Access to a discount platform.
  • Auto enrolment into our company pension scheme.
  • Regular social events.
  • Annual company recognition events.
  • Wellbeing champions.
  • Access to our company doctor.
  • Access to our online learning platform.
  • Opportunities for promotion and training.