Medical Information Specialist

2 weeks ago


Tadworth, Surrey, United Kingdom CK Group Full time

{"title": "Medical Information Specialist", "company": "CK Group", "location": "Tadworth", "job_type": "Contract", "duration": "12 months", "language_requirements": "English and Dutch", "salary": "£19.49-£21.00 (PAYE) or £21.84-£23.30 (Umbrella)", "responsibilities": ["Provide technical and medical information to Healthcare Professionals and patients/caregivers with high degree of quality customer service in the local language.", "Research and respond to inquiries received via multiple channels, including phone, email, webform, live chat, or postal mail, within required timelines and standards.", "Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines.", "Identify and report adverse events and product quality complaints within required timelines.", "Provide response in customer's local language using approved resources in English.", "Collaborate with cross-functional teams to ensure seamless delivery of medical information services.", "Stay up-to-date with regulatory guidelines and industry developments to ensure compliance and quality."]}



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