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Receptionist Critical Care Specialist

2 months ago


Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Full time
Job Description

**Job Title:** Receptionist Critical Care Specialist

**Job Summary:** We are seeking a highly organized and detail-oriented Receptionist Critical Care Specialist to join our team at Nottingham University Hospitals NHS. The successful candidate will be responsible for providing administrative support to our critical care department, ensuring the smooth operation of our patient services.

Key Responsibilities:
  • Administrative Support: Provide administrative support to the critical care department, including answering phone calls, responding to emails, and managing patient records.
  • Patient Services: Ensure the smooth operation of patient services, including checking in patients, updating patient information, and coordinating with healthcare staff.
  • Communication: Communicate effectively with patients, families, and healthcare staff to ensure seamless care coordination.
  • Documentation: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure the delivery of high-quality patient care.
Requirements:
  • Education: GCSE/O-Level or equivalent standard, including English and Maths.
  • Computer Skills: Proficient in Microsoft Office programs and computerized patient administrative systems.
  • Customer Service: Excellent customer service skills, with the ability to work under pressure and use initiative.
  • Communication: Excellent communication skills, with the ability to communicate effectively with patients, families, and healthcare staff.
Desirable Criteria:
  • Previous Experience: Previous experience in a healthcare setting, with a focus on administrative support and patient services.