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Front of House Coordinator

2 months ago

Leeds, Leeds, United Kingdom Walker Morris LLP Full time
Front of House Facilities Assistant

We are seeking a highly organized and customer-focused individual to join our team as a Front of House Facilities Assistant. As a key member of our front of house service, you will play a crucial role in ensuring the smooth operation of our office.

Key Responsibilities:
  • Greet clients and ensure their experience is seamless, taking good care of their needs as they arrive, wait, and leave the office.
  • Maintain accurate records, including parking passes, visitors, and security access.
  • Organize and provide refreshments for meeting room bookings, ensuring they are set up and ready for guests.
  • Clear the board rooms of refreshments during and after meetings.
  • Provide support and cover to the Café services on an ad-hoc basis to cover staff absences.
  • Manage calls received via the switchboard, ensuring an efficient service is provided to callers.
Requirements:
  • Experience working with a meeting room/resource booking system is preferred but not essential.
  • Experience working with a Softphone Switchboard System is preferred but not essential.
  • Demonstrable experience providing exceptional customer service, ideally within a reception/front of house role, is preferred but not essential.
Why Walker Morris?

We offer a supportive and inclusive work environment, where you can develop and grow your career. Our hybrid and flexible working arrangements allow you to make work and life work together for you. We are committed to a meaningful work-life balance, so you can take your full self home again too.

We are a top 100 commercial law firm, where you don't have to fit a mould. We're personal, modern, and driven by innovation. Our purpose is to forge your own path, and we're 70% corporate professional law firm, but with 30% individual expression.

What We Offer:
  • Annual Leave – minimum of 25 days per year, increasing to 31 days with length of service. Also, buy/sell holidays up to 5 days per year.
  • Bonus Scheme – our annual bonus scheme recognizes outstanding contributions to the firm and our ambitions. All colleagues are eligible subject to meeting the criteria of the scheme.
  • Pension – saving for retirement? Let us do the hard work for you. We auto-enrol all eligible colleagues into a workplace pension and we contribute a minimum of 5% of annual salary.
  • Life Assurance – 4x your annual salary in the event of a death in service.

We are working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking, and working to apply. We particularly welcome applications from Disabled, Black, Asian, and Minority Ethnic, as well as LGBTQ+ and non-binary candidates. Each individual brings their own unique capabilities, experiences, and characteristics to their work, so you don't have to meet all the requirements listed to apply for this role.