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Assistant Practice Manager
2 months ago
Position Overview
Salford Primary Care Together is seeking a dynamic and proactive individual to join our leadership team as an Assistant Practice Manager. This role involves collaborating closely with the Practice Manager and other key personnel to oversee the operations of our General Practice Teams across multiple locations.
Key Responsibilities
The Assistant Practice Manager will be responsible for:
- Overseeing the management of Site Team Leaders and Workflow Coordinators.
- Ensuring the efficient processing of all financial claims.
- Maintaining the systems for Clinical Services and Appointments.
- Providing robust administrative support to enhance operational efficiency.
- Managing patient information across all practice branches.
- Assisting the Practice Manager with daily operational tasks and responsibilities.
About Salford Primary Care Together
As a Community Interest Company, our mission is to enhance the health and wellbeing of the Salford community. We proudly serve a diverse patient population through our three practices, focusing on collaborative care and innovative service delivery.
Staffing and Team Management
In this role, you will:
- Support the Practice Manager in the recruitment and onboarding of non-clinical staff.
- Coordinate the recruitment of locum staff to ensure continuous service delivery.
- Guide Site Team Leaders and Workflow Coordinators in staff training and development.
- Monitor staff performance and manage leave and absence effectively.
- Prepare and manage monthly shift schedules for clinical staff.
- Identify training needs and develop plans for staff development.
Performance Monitoring
You will be responsible for:
- Staying informed about primary care KPIs and contractual obligations.
- Evaluating practice performance against set objectives and implementing necessary changes.
- Collaborating with clinical leads to achieve performance targets.
Strategic Planning
Your contributions will include:
- Identifying opportunities for practice development and improvement.
- Participating in strategic discussions and planning initiatives.
- Maintaining effective communication within the practice and with external partners.
Patient Services Management
In this capacity, you will:
- Develop and manage patient services in line with local and national guidelines.
- Ensure compliance with NHS contractual obligations regarding patient care.
- Oversee appointment systems and manage patient flow effectively.
Information Management
Your role will involve:
- Evaluating and implementing IT solutions to enhance practice operations.
- Ensuring data security and compliance with relevant regulations.
- Facilitating staff training on IT systems and data management.
Commitment to Quality and Improvement
As part of your responsibilities, you will:
- Promote a culture of quality and continuous improvement within the practice.
- Engage in performance reviews and personal development activities.
- Contribute to team effectiveness through collaboration and communication.
Conclusion
This role is pivotal in ensuring the smooth operation of our practice and the delivery of high-quality care to our patients. We are looking for a dedicated individual who shares our commitment to improving health outcomes in the Salford community.
