Operational Delivery Coordinator

1 week ago

Neath, Neath Port Talbot, United Kingdom Marston Group Full time
Job Description

Job Title: Operational Delivery Coordinator

Job Summary:

We are seeking an experienced and detail-oriented Operational Delivery Coordinator to join our Transportation Technology Team at Marston Group. As a key member of our team, you will be responsible for creating work orders for the production process of our product from sale to creation and delivery to our customers.

Key Responsibilities:

  • Controlling and managing work orders into Production
  • Monitoring the progress of work orders and providing regular updates to internal stakeholders on status and any issues
  • Supporting the coordination of our despatch process, liaising with our Field Engineers to ensure our product is sent to the correct location via our logistics solution
  • Conducting quality audits via our asset management system, to ensure accuracy of the information held for our clients
  • Supporting the end-to-end change management process within our IT Service Management Tool, ensuring all changes are tested prior to release, reviewed, and approved in accordance with ITIL standards
  • Working with our Power Bi team to implement and maintain reports, to enable accurate reporting
  • Occasionally travelling to other sites

Requirements:

  • Excellent working knowledge of the Microsoft 365 Suite
  • Computer literate
  • Excellent Analytical and problem-solving skills
  • Ability to prioritise work to meet deadlines
  • Exceptional communication and interpersonal skills
  • Experience of using HALO ITSM or similar IT Service Management Tool would be ideal but not essential
  • Flexibility to travel to other sites with occasional overnight stays

What We Offer:

  • Salary: up to £26,000 per annum
  • Full Time, 37.5 hours per week
  • Healthcare cash plan
  • Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
  • 25 days holiday + bank holidays
  • Cycle to work scheme
  • Enhanced Maternity and Paternity Package

About Us:

Marston Group is the UK's leading supplier of intelligent traffic enforcement and management solutions that deliver the highest productivity at the lowest operational cost. We are renowned for the delivery of environmental sensors, networks and data solutions that support improved air quality and decarbonisation initiatives.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

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