Complaints and Conduct Specialist

4 weeks ago

Glasgow, Glasgow City, United Kingdom Police Scotland Full time

Job Overview

The role involves assisting the Complaints and Conduct Manager in fulfilling the Authority's legal obligations regarding the management of grievances and conduct, ensuring adherence to all applicable laws, regulations, and guidelines.

While not mandatory, preference will be given to candidates with prior experience in Complaint Handling, especially within a law enforcement environment.

Key Responsibilities

  • Support the management of complaints and conduct issues.
  • Ensure compliance with relevant legislation and guidance.
  • Contribute to the improvement of processes related to complaints handling.

Eligibility Criteria

Applicants must be a British citizen, a member of the EU or other EEA states, a Commonwealth citizen, or a foreign national without restrictions.

It is essential that candidates have resided in the UK for a minimum of five years prior to applying for this position.

About Police Scotland

Police Scotland operates independently of the Scottish Government and is the primary governance entity for policing in Scotland. Established as a public body, it is responsible for holding the Chief Constable accountable and overseeing improvements in policing standards.

We are dedicated to enhancing public trust and confidence in policing through effective governance and quality service delivery.

Commitment to Equality, Diversity, and Inclusion

Police Scotland is committed to fostering an inclusive workplace. We strive to increase diversity and representation, particularly for communities that are under-represented, including individuals from Black and Minority Ethnic (BME) backgrounds, various age groups, abilities, faiths, genders, and those from marginalized communities.

All applications will be evaluated based on merit, focusing on the qualifications and suitability of candidates for the role.

Flexible Working Arrangements

We consider flexible working options in accordance with our policies and the needs of both the organization and employees.

Employee Benefits

Police Scotland offers a rewarding career with competitive salaries, annual increments, and a comprehensive range of employee benefits.

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