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Customer Service Representative

2 months ago


Wakefield, Wakefield, United Kingdom Moto Full time
About the Role

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, the nation's favourite coffee shop. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while serving coffee, tea, and specialty beverages.

Key Responsibilities
  • Producing high-quality beverages and serving food to brand standards
  • Providing exceptional customer service and handling customer enquiries
  • Maintaining stock levels and replenishing displays and fridges
  • Operating tills and processing orders
  • Maintaining standards around product quality and store cleanliness
What We Offer
  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications
  • Weekly Pay
Requirements
  • No prior experience in customer service or hospitality is required
  • We are looking for enthusiastic individuals who are eager to learn and develop their skills
Working with Us

As a Customer Service Representative at Moto, you will be part of a dynamic team that is passionate about delivering exceptional customer service. We offer a supportive and inclusive work environment, where you will have the opportunity to develop your skills and progress your career.