Sales and Customer Service Manager

6 days ago


Birmingham, Birmingham, United Kingdom EE Full time

Unlock Your Potential as a Sales and Customer Service Manager

At EE, we're looking for a talented Sales and Customer Service Manager to join our team. As a key member of our store management team, you'll play a vital role in driving sales growth, delivering exceptional customer experiences, and leading a high-performing team.

Key Responsibilities:

  1. Lead and Develop Your Team: Coach, motivate, and develop your team of sales and customer service professionals to achieve their full potential.
  2. Drive Sales Growth: Develop and implement sales strategies to drive revenue growth and meet or exceed sales targets.
  3. Deliver Exceptional Customer Experiences: Ensure that every customer interaction is positive, engaging, and meets their needs.
  4. Manage Store Operations: Oversee the day-to-day running of the store, including staff productivity, sales conversion, and customer satisfaction.

Requirements:

  1. Leadership Experience: Proven experience in leading and developing high-performing teams.
  2. Sales and Customer Service Expertise: Strong sales and customer service skills, with a proven track record of driving sales growth and delivering exceptional customer experiences.
  3. Business Acumen: Strong business acumen, with the ability to analyze sales data, identify trends, and develop effective sales strategies.

What We Offer:

  1. Competitive Salary: A competitive salary and bonus structure.
  2. Uncapped Commission: Uncapped commission on sales performance.
  3. Employee Benefits: A range of employee benefits, including discounts on EE products and services.

Job Type: Full-time, Permanent

Pay: £23,868.00 per year

Additional Pay: Bonus scheme and commission pay

Benefits: Employee discount

Schedule: Day shift



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