Collections Specialist
1 week ago
A fantastic opportunity has arisen for a skilled Collections Specialist to join a long-standing and successful company based in the UK.
This is a growing company that offers fantastic support and training programs to ensure you will be successful in this position.
The company has professional offices with free parking and due to continued growth, they are looking for ambitious candidates who are looking for a long-term career and they will offer you the training and personal development in return for your hard work.
This is a commercial collections role dealing directly with retrieving debt from businesses, so previous B2B experience in collections or customer services would be a distinct advantage.
We are looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role.
Key Responsibilities:- Contacting debtors via phone, email, and letters to retrieve debt.
- Implementing strategies to pull back debt as quickly as possible for the client.
- Using strong questioning and negotiation techniques to achieve your objective.
- Using credit information obtained from both the debtor and client to formulate an effective collections strategy.
- Effectively overcoming reasons for non-payment.
- Establishing 'Can't Pay / Won't Pay' situations and developing an effective collection strategy.
- Previous Customer Service experience.
- Previous Debt Recovery or Collections experience.
- Confidence and strong negotiation skills, with the ability to remain friendly and personable on the phone.
If you think you have the skills and experience that we are looking for, please click APPLY.
Please note that due to the high level of applications, we cannot personally get back to each and every application. We would like to thank you for your interest and assure you that if you have not been selected for this role, we will of course keep looking at new roles for you.
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