Cargo Operations Coordinator

1 week ago


Horley, Surrey, United Kingdom Chapman Freeborn Airchartering Full time
About the Role

We are seeking a highly organized and detail-oriented Cargo Operations Administrator to join our team at Chapman Freeborn Airchartering. As a key member of our UK Cargo Team, you will provide administrative support and promote a professional image of our company to clients and suppliers.

Key Responsibilities
  • Record and follow up on new enquiries, ensuring they are actioned and tracked accurately.
  • Monitor progress of open issues and ensure timely resolution.
  • Assist with onboarding new clients and suppliers, including KYC processes.
  • Raise and manage invoices with accurate and timely information.
  • Interact with key accounts and suppliers to support day-to-day charter flight operations.
  • Ensure contracting agreements are accurate and compliant.
  • Register quotes, update submission status, and manage AC documentation.
  • Support brokers with current and live flights.
  • Assist with travel arrangements for the team as needed.
  • Plan and manage trade shows.
  • Record client and supplier project information on our CRM system.
  • Manage client and supplier data discreetly and compliantly.
  • Produce project reports and summaries as assigned by the manager.
Requirements
  • Several years of experience in a similar role.
  • Attention to detail.
  • Excellent communication and organizational skills.
What We Offer
  • Competitive salary.
  • Comprehensive benefits package.
  • Opportunity to join a global company and diverse international team.
  • Access to LinkedIn Learning platform.

Chapman Freeborn Airchartering is a leading global aviation services company, providing a range of services to logistics providers, multinational corporations, and other clients. We aim to promote equality, diversity, fairness, and respect for all staff and provide equal opportunities in all aspects of employment.



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