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Employee Relations Specialist

3 months ago

Leamington Spa, Warwickshire, United Kingdom Optimise by Recruitment Full time

Are you an experienced Employee Relations Specialist with the skills to manage intricate employee relations scenarios while ensuring adherence to employment legislation and organizational policies? Do you possess the ability to offer sound guidance on HR best practices, prepare comprehensive documentation for formal proceedings, and maintain precise records with confidentiality and discretion?

Do you have a talent for conflict resolution, nurturing positive interactions across all levels of the organization, and proactively addressing potential employee relations issues? If you hold a CIPD Level 5 certification, possess strong analytical and communication skills, and have a proven track record of effectively managing sensitive situations, you may be an ideal candidate.

Optimise by Recruitment is pleased to collaborate with a leading global organization seeking an Employee Relations Specialist. In this pivotal role, you will provide guidance and support on all employee relations matters throughout the organization. Your contributions will be essential in assisting the employee relations team and management in fostering a positive workplace environment, ensuring compliance with HR policies, employment laws, and the organization's core values.

Main Responsibilities:

Employee Relations Management:

  • Oversee complex employee relations cases, including disciplinary actions, grievances, appeals, and TUPE processes.
  • Deliver expert advice to managers and employees regarding HR policies, procedures, and best practices to promote a constructive workplace.

Documentation and Reporting:

  • Prepare and distribute necessary documentation before and after formal hearings, ensuring alignment with company policies and Service Level Agreements (SLAs).
  • Maintain accurate records of employee relations issues, investigations, and resolutions.
  • Generate reports and analyze employee relations metrics to identify trends and outcomes.
  • Handle sensitive employee information with the utmost confidentiality and discretion.

Legal Compliance:

  • Ensure all employee relations activities adhere to employment laws, regulations, and internal policies.
  • Stay informed about employment law, case law, and HR best practices.
  • Advise management on the legal implications of decisions and recommend risk mitigation strategies.

Policy Development and Communication:

  • Contribute to the creation and revision of HR policies and procedures to align with best practices, legal standards, and organizational guidelines.
  • Effectively communicate policies to all employees, ensuring clarity and compliance.

Employee Support:

  • Participate in pre-meetings with managers to prepare for formal cases.
  • Assist the employee relations team and management in providing additional support to employees facing work-related or personal challenges.
  • Facilitate communication between employees and management to resolve conflicts.

Employee Engagement:

  • Support the development and execution of strategies aimed at enhancing employee engagement, satisfaction, and retention.
  • Assist in organizing employee events, surveys, and feedback initiatives to monitor morale and identify areas for improvement.
  • Collaborate closely with HR and management to promote a positive and inclusive workplace culture.

Conflict Resolution:

  • Mediate disputes between employees or departments to find mutually agreeable solutions while upholding company policies.
  • Conduct investigations into complaints or grievances and propose fair resolutions.

Performance Management:

  • Advise and assist managers in conducting performance reviews and addressing performance-related issues sensitively.
  • Guide managers in creating and implementing performance improvement plans.

Training and Development:

  • Design and deliver training sessions aimed at enhancing employee and manager skills in employee relations.
  • Provide coaching to managers on best practices in employee relations.
  • Promote awareness and understanding of company policies and procedures through ongoing training efforts.

Quality & Environmental Responsibilities:

  • Responsible for the management, compliance, and upkeep of quality and environmental procedures, records, and documents relevant to the role.

Experience Required:

  • Demonstrated experience in a generalist HR role.
  • Experience managing complex employee relations matters, including note-taking and formal document preparation.
  • Familiarity with conflict resolution practices.

Education / Qualifications:

  • CIPD Level 5 certification.
  • GCSE Maths and English at grade C or above (or equivalent qualification).

Other Requirements:

  • Essential: Willingness and ability to travel as required.