Principal General Claims Adjuster

4 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom FM Global Full time

Overview

FM Global is a premier commercial insurance provider specializing in risk management and loss prevention services. Our unique approach combines engineering expertise, underwriting proficiency, and claims management to ensure business continuity and protect our clients' assets through comprehensive global coverage and property loss prevention strategies.

We are seeking a qualified Senior General Adjuster to become a vital part of our Claims Department. This full-time position will be based in our Maidenhead office and will report directly to the Operations Claims Manager.

Key Responsibilities

The ideal candidate will be responsible for investigating, managing, and resolving intricate multi-million dollar claims in a fair and satisfactory manner for both the client and FM Global. This role also involves assisting clients with salvage operations, loss mitigation, and subrogation processes.

As a Senior General Adjuster, you will collaborate with the account team on policy clause interpretation, deductible assessments, and insurable value evaluations. Additionally, you will play a crucial role in fostering and maintaining long-term relationships with clients.

This position requires supervising other adjusters on their assigned claims, whether within the operation or during catastrophic events, and mentoring junior staff members.

The Senior General Adjuster will also be tasked with conducting training sessions for claims adjusters, FM Global staff, and clients as directed by the Operations Claims Manager.

As part of the FM Global Catastrophe Team, you should be prepared to engage in catastrophe response efforts globally.

Qualifications

  • A degree in a relevant field, preferably engineering.
  • ACII qualifications or equivalent are advantageous.
  • At least 6 years of experience in loss adjustment with a demonstrated ability to manage complex claims.
  • Previous supervisory or mentoring experience is a plus.
  • A valid driver's license and passport are required.
  • Excellent communication and interpersonal skills, including negotiation and consultation abilities.
  • Strong judgment and prompt decision-making capabilities.
  • Self-motivated with effective time and priority management skills.
  • Interest in and comfort with the technical analysis of complex loss scenarios, including understanding the financial and operational implications for the insured.
  • Critical thinking, analytical skills, and a results-oriented mindset are essential.
  • Willingness to travel as necessary.

In return, FM Global offers a competitive benefits package, including:

  • Defined Benefit Pension Scheme
  • Private medical insurance
  • Incentive Plan
  • Fitness Reimbursement Plan
  • Global Well-being days
  • Charity Volunteer Days

At FM Global, we value our people and believe that harnessing the power of our diversity enables us to deliver exceptional, world-class services.

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