Customer Service Team Lead

4 weeks ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time
Customer Service Executive

Burton Bolton & Rose Recruitment Services Ltd is seeking a skilled Customer Service Executive to join their existing team.

This is a fantastic opportunity for a customer-focused individual to work with a successful local company.

Key Responsibilities:

  1. Liaise extensively with clients to manage requests for services or repairs
  2. Manage incoming calls from customers and establish their requirements
  3. Book jobs on the computer system and prepare detailed worksheets
  4. Schedule jobs in the diary for the relevant engineer to complete works
  5. Follow up with customers once engineers have visited to ensure they are happy
  6. Prepare quotations for customers when needed and chase to obtain confirmed orders

About the Company:

Burton Bolton & Rose Recruitment Services Ltd is a small and very successful local company.



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