Assistant Retail Manager

1 week ago

Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time
About The Bamford Collection

We are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. Our farm shop in Moreton-in-Marsh is a vibrant and fast-paced part of our business, offering a wide range of products and services.

Job Title: Assistant Retail Manager

We are seeking an experienced Assistant Retail Manager to join our team. As a key member of our retail operations team, you will be responsible for leading by example in your knowledge of all food products, driving product sales, and sharing knowledge of the farm and our products with customers.

Key Responsibilities:
  • Lead by example in your knowledge of all food products
  • Drive product sales by leading and maintaining a commercial sampling plan
  • Share knowledge of the farm and our products with customers
  • Be an ambassador of product quality
  • Champion full shelves, fixed merchandising, and appropriate POS
  • Develop team product knowledge
  • Champion active engagement with customers with a proactive attitude to approach
  • Use your knowledge of Daylesford products to develop sales and educate customers
  • Ensure every customer receives the best possible customer service across the store
  • Champion swift, efficient, knowledgeable, and engaging service, ensuring store compliance with retail standards document
  • Be solution-driven for both team members and customers
  • Follow the company complaints procedure to ensure customer complaints are satisfactorily resolved
Requirements:
  • Retail management or team leader experience
  • Experience within a luxury retailer
  • A passion for food and excitement for food trends and developments
  • Sustainability - deep enthusiasm for the environment, with a focus on sustainable practices
  • Great salesperson - strong ability to engage with customers, understand their needs, and drive sales through effective communication and product knowledge
  • Excellent leader and team manager - skilled in motivating, guiding, and managing a team, ensuring everyone works toward common goals and personal growth
  • Organised - highly structured and efficient in planning, time management, and overseeing store operations to ensure maximum productivity
Perks and Benefits:
  • Discounts on our products, treatments, and dining experiences from day 1
  • Volunteering days - one paid day per year to volunteer with a charity of your choice
  • Private medical insurance through Bupa
  • Pension scheme - pay up to 9% of your salary into your pension each month; we contribute up to 4.5%
  • Life assurance cover, equivalent of up to a year of your annual salary
  • Mental health support - our Employee Assistance Programme provides 24-hour support, seven days a week

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