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Patient Support Advisor
2 months ago
About Queensway Orthodontics
We are a leading specialist provider of Invisalign in the UK, with a reputation for delivering exceptional patient care and a warm, welcoming environment.
Job Summary
We are seeking a highly motivated and organized Patient Support Advisor / Dental Receptionist to join our vibrant team in our Jesmond practice.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a warm and welcoming environment for all patients.
- Manage front of house reception duties, including scheduling appointments and handling patient queries.
- Communicate effectively with patients and colleagues, demonstrating a positive attitude and empathetic approach.
- Contribute to the development of a collaborative and inclusive team environment, celebrating success and having fun.
What We Offer
In addition to a competitive salary, our benefits package includes:
- Additional annual leave for long service
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Part of the Better health at work programme – making sure we are doing all we can to look after the health and wellbeing of the team
- Perk box benefits – LOADS of discounts at all your favourite food, shopping and travel destinations as well as a free online GP services and mental health support
- Personal finance training
- Paid time for cancer screening appointments
Requirements
We welcome applications from candidates with:
- Previous front of house reception experience (ideally within a dental or healthcare setting)
- A positive attitude, empathetic and well-organized
- The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
- Passionate about building great relationships with patients and colleagues, and exceptional standards of care
How to Apply
To apply for this exciting opportunity, please submit your latest CV. We look forward to hearing from you
