Senior Services Leader
7 days ago
Director of Professional Services
- Location: Leeds, UK
The Director of Professional Services plays a pivotal role in driving the strategic vision for service delivery within the PS organization. This involves building and scaling a services business to enable customer and company success in a dynamic, values-led environment.
As a senior leader, you will be responsible for developing and executing strategies to deliver best-in-class services, including consulting, implementation, and support, to help customers evolve their EAM strategies.
We are seeking a seasoned leader who has managed and led teams focused on professional services and client-facing project delivery.
Key Responsibilities:
- Ensure the Professional Services team consistently exceeds expectations in completing projects successfully while meeting revenue targets and delivering business outcomes with high customer satisfaction.
- Collaborate with the VP of Professional Services to establish and manage goals and responsibilities for the services team.
- Contribute to hands-on technical preparation and presentation work for key accounts, highlighting the value of the PS organization's offerings.
- Monitor team member performance and provide timely feedback and development assistance.
- Identify and implement improvements to processes and tools used, leveraging experience leading teams of project managers and consultants in support of external customers.
- Provide leadership and guidance to coach, motivate, and lead services team members to their optimum performance levels and career development.
Requirements:
- Extensive experience in professional services or consulting roles, preferably within the enterprise software or technology industry.
- Working knowledge of maintenance practices is highly preferred.
- 5+ years' experience working with ERP, EAM, and CMMS solutions is required.
- Proven track record of managing revenue targets for PS services.
- Strategic thinking and the ability to align professional services initiatives with overall company goals.
- Top-notch leadership and people management skills, inspiring and motivating teams to deliver exceptional results.
-
Senior Nurse Leader
2 weeks ago
Leeds, Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced and skilled Senior Nurse Leader to join our team at Leeds and York Partnership NHS Foundation Trust. As a Senior Nurse Leader, you will play a key role in providing high-quality patient care and leading a team of nurses to achieve excellent clinical outcomes.Key ResponsibilitiesProvide strong leadership to your...
-
Senior Nurse Leader
2 weeks ago
Leeds, Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced and skilled Senior Nurse Leader to join our team at Leeds and York Partnership NHS Foundation Trust. As a Senior Nurse Leader, you will play a key role in providing high-quality patient care and leading a team of nurses to achieve excellent clinical outcomes.Key ResponsibilitiesProvide strong leadership to your...
-
Installation Engineering Manager
1 month ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full timePosition Overview: A prominent Managed Service Provider in the Yorkshire/Lancashire region is seeking a Technical Manager to oversee national installation projects and enhance team efficiency.Role Responsibilities: The successful candidate will manage installations engineering and related administrative tasks, ensuring seamless project execution. The...
-
Customer Service Team Leader
2 weeks ago
Leeds, Leeds, United Kingdom Morgan Sindall Property Services Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Morgan Sindall Property Services. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and experience across all touchpoints.About the RoleAs a Customer Service Team Leader, you will...
-
Customer Service Team Leader
2 weeks ago
Leeds, Leeds, United Kingdom Morgan Sindall Property Services Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Morgan Sindall Property Services. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and experience across all touchpoints.About the RoleAs a Customer Service Team Leader, you will...
-
Senior Manager of Social Impact
2 weeks ago
Leeds, Leeds, United Kingdom SENIOR SPIRIT OF ROSELLE PARK Full time**About the Role**SENIOR SPIRIT OF ROSELLE PARK is seeking a passionate and engaging social value lead to support our Northern Construction business. This role is flexible in location, allowing you to be based in the Northeast with hybrid working encouraged. The role will require frequent travel to our Leeds office and occasional planned travel to our...
-
Senior Manager of Social Impact
2 weeks ago
Leeds, Leeds, United Kingdom SENIOR SPIRIT OF ROSELLE PARK Full time**About the Role**SENIOR SPIRIT OF ROSELLE PARK is seeking a passionate and engaging social value lead to support our Northern Construction business. This role is flexible in location, allowing you to be based in the Northeast with hybrid working encouraged. The role will require frequent travel to our Leeds office and occasional planned travel to our...
-
Senior Leader in ConTech
2 weeks ago
Leeds, Leeds, United Kingdom FMC Talent Full timeAbout the RoleFMC Talent is seeking a seasoned senior leader to spearhead the strategic and operational direction for our ConTech division. As a key member of our executive team, you will report directly to the President and COO.Key ResponsibilitiesDevelop and execute a commercially focused Business Unit strategy, including pricing strategiesDrive product...
-
Senior Leader in ConTech
2 weeks ago
Leeds, Leeds, United Kingdom FMC Talent Full timeAbout the RoleFMC Talent is seeking a seasoned senior leader to spearhead the strategic and operational direction for our ConTech division. As a key member of our executive team, you will report directly to the President and COO.Key ResponsibilitiesDevelop and execute a commercially focused Business Unit strategy, including pricing strategiesDrive product...
-
Senior Finance Leader
1 month ago
Leeds, Leeds, United Kingdom Elevation Recruitment Group Full timeSenior Finance Leader - Fast-Moving Consumer Goods Compensation: £75,000 - £ Excellent Bonus & Benefits Elevation Recruitment Group is excited to announce an opportunity for a Senior Finance Leader within a dynamic and expanding Fast-Moving Consumer Goods (FMCG) company. Our client is seeking a qualified accountant who is not only confident but also...
-
Automotive Service Leader
1 month ago
Leeds, Leeds, United Kingdom D.M Limited Full timeAutomotive Service Leader - D.M LimitedWe are seeking a committed Automotive Service Leader to become a vital part of our team at D.M Limited. As a well-established family-run enterprise with a rich history, we pride ourselves on delivering exceptional service to our clientele. If you possess a strong dedication to customer satisfaction and a desire to...
-
Senior Supervisor, Customer Experience
2 weeks ago
Leeds, Leeds, United Kingdom Conduent Business Services Full time{"title": "Senior Supervisor, Customer Experience", "subtitle": "Lead, Coach, and Motivate the Contact Centre Team Leaders", "content": "We are seeking an experienced Senior Supervisor to lead, coach, and motivate the Contact Centre Team Leaders to deliver outstanding performance in all areas of the department. As a Senior Supervisor, you will work closely...
-
Senior Supervisor, Customer Experience
2 weeks ago
Leeds, Leeds, United Kingdom Conduent Business Services Full time{"title": "Senior Supervisor, Customer Experience", "subtitle": "Lead, Coach, and Motivate the Contact Centre Team Leaders", "content": "We are seeking an experienced Senior Supervisor to lead, coach, and motivate the Contact Centre Team Leaders to deliver outstanding performance in all areas of the department. As a Senior Supervisor, you will work closely...
-
Senior Nursing Leader
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Nursing Leader to join our team at Leeds Teaching Hospitals as an 8a Matron in the Emergency Department.Key ResponsibilitiesLead and manage a team of nursing staff to deliver high-quality patient care and services.Develop and implement strategies to improve patient outcomes, experience, and...
-
Senior Nursing Leader
3 weeks ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Nursing Leader to join our team at Leeds Teaching Hospitals as an 8a Matron in the Emergency Department.Key ResponsibilitiesLead and manage a team of nursing staff to deliver high-quality patient care and services.Develop and implement strategies to improve patient outcomes, experience, and...
-
Specialist Sports Professional
4 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full time{"title": "Young Offenders Support Worker", "subtitle": "Join our team at Leader Education as a Specialist Sports Professional", "content": "We are currently recruiting for a Specialist Sports Professional to work with small groups of students who present with Social, Emotional and Mental Health difficulties.The ideal candidate will have experience working...
-
Specialist Sports Professional
4 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full time{"title": "Young Offenders Support Worker", "subtitle": "Join our team at Leader Education as a Specialist Sports Professional", "content": "We are currently recruiting for a Specialist Sports Professional to work with small groups of students who present with Social, Emotional and Mental Health difficulties.The ideal candidate will have experience working...
-
Specialist Sports Professional
2 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full time{"title": "Young Offenders Support Worker", "subtitle": "Join our team at Leader Education as a Specialist Sports Professional", "content": "We are currently recruiting for a Specialist Sports Professional to work with small groups of students who present with Social, Emotional and Mental Health difficulties.The ideal candidate will have experience working...
-
Specialist Sports Professional
3 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full time{"title": "Young Offenders Support Worker", "subtitle": "Join our team at Leader Education as a Specialist Sports Professional", "content": "We are currently recruiting for a Specialist Sports Professional to work with small groups of students who present with Social, Emotional and Mental Health difficulties.The ideal candidate will have experience working...
-
Industrial Cleaning Specialist
6 days ago
Leeds, Leeds, United Kingdom Leader Recruitment Group Full timeIndustrial Cleaner Job Description **Key Responsibilities:** As an Industrial Cleaner with Leader Recruitment Group, you will be responsible for maintaining a clean and safe working environment in industrial facilities. Your duties will include: * Cleaning and sanitizing surfaces, equipment, and machinery to meet hygiene standards * Safely operating...