Global Head of Payroll and Benefits
1 week ago
Croud, a leading digital marketing agency, is seeking a seasoned professional to oversee the payroll and benefits functions for its global operations. As a key member of the HR team, the successful candidate will be responsible for ensuring the efficient, compliant, and strategic management of payroll and benefits operations.
The ideal candidate will possess strong leadership skills, extensive knowledge of global payroll and benefits regulations, and experience in compensation planning. They will be responsible for reviewing current providers, establishing a streamlined structure with a single provider, and ensuring the effective management of payroll and benefits operations.
This stand-alone role reports to the HR Director and requires collaboration with cross-functional teams, including HR, Finance, IT, and external vendors. The successful candidate will be responsible for developing and implementing a comprehensive global payroll and benefits strategy that aligns with the company's business objectives.
KEY RESPONSIBILITIES- Strategic Oversight:
- Develop and implement a comprehensive global payroll and benefits strategy that aligns with the company's business objectives
- Lead the transition to a unified payroll and benefits provider, ensuring a seamless integration and optimal performance
- Provider Review and Selection:
- Evaluate current payroll and benefits providers to identify strengths, weaknesses, and opportunities for improvement
- Conduct a thorough RFP (Request for Proposal) process to select a single provider that meets the company's global needs
- Work with the Contract team to negotiate contracts and service level agreements with the chosen provider
- Project Management:
- Lead global projects aimed at improving payroll and benefits systems, processes, and policies
- Develop project plans, timelines, and budgets, ensuring alignment with Croud's company goals
- Coordinate with cross-functional teams to ensure successful project execution
- Monitor project progress, manage risks, and provide regular updates to senior leadership
- Operational Management:
- Oversee the day-to-day operations of global payroll and benefits to ensure accuracy, compliance, and timeliness
- Implement standardized processes and systems to improve efficiency and reduce errors
- Monitor and manage the performance of the payroll and benefits provider, ensuring adherence to agreed-upon service levels
- Compliance and Risk Management:
- Ensure compliance with all applicable local, regional, and international payroll and benefits regulations
- Develop and maintain policies and procedures to mitigate risk and ensure audit readiness
- Compensation Planning:
- Develop and manage global compensation programs, including salary structures, incentive plans, and equity programs
- Conduct market analysis to ensure competitive compensation practices
- Collaborate with HR and finance teams to align compensation plans with overall business strategy and budget
- Leadership and Collaboration:
- Collaborate with HR, finance, legal, and other departments to support overall business goals
- Communicate effectively with senior leadership on payroll, benefits, and compensation matters
- Successful integration of a single payroll and benefits provider within the first 12 months
- Achieving compliance with all relevant regulations in the UK, New York, Atlanta, and Dubai
- Improved efficiency in payroll processing, reducing errors by a specified percentage
- Bachelor's degree in Human Resources, Finance, Business Administration, or a related field; Master's degree preferred
- Minimum of 10 years of experience in payroll and benefits management, with at least 5 years in a leadership role
- Extensive knowledge of global payroll and benefits regulations and best practices
- Proven experience in selecting and managing third-party providers
- Strong analytical skills and experience in compensation planning and market analysis
- Excellent leadership, communication, and negotiation skills
- Ability to work effectively in a fast-paced, dynamic environment
- Certification in payroll or compensation (e.g., CPP, CCP) is a plus
- Strategic thinking and problem-solving
- Strong organizational and excellent project management skills
- Attention to detail and commitment to accuracy
- Ability to build and maintain relationships across various levels of the organization
- Proficiency in HRIS and payroll software systems
Croud offers a range of benefits to its employees, including:
- 25 days holiday a year
- Discretionary annual performance-based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- Ride to Work scheme
- Railcard
- Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks, and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life assurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Day to make a difference
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