Contract Support Team Leader

2 weeks ago


Redditch, Worcestershire, United Kingdom Arcus Solutions Full time

Job Summary:

Arcus Solutions is seeking an experienced Team Leader to join our Contract Support team. As a key member of our operations team, you will be responsible for leading a team of contract support staff and helpdesk operatives, ensuring the successful delivery of commercial activities and administrative tasks.

Key Responsibilities:

  • Lead a team of contract support staff and helpdesk operatives, ensuring the successful delivery of commercial activities and administrative tasks.
  • Oversee multiple workstreams within the contract, managing internal and external stakeholders.
  • Ensure work is carried out in compliance with all health and safety requirements and best working practices.
  • Monitor task completion and implement corrective processes and procedures where necessary.
  • Support the delivery team through management reporting, data analysis, and client report collation.
  • Complete relevant HR processes, including notification of absence, holiday management, training needs, and completion of timesheets.

Requirements:

  • Strong people management skills, with experience in managing a team in a similar multi-site business.
  • Excellent communication skills, with the ability to adapt to change quickly and prioritize tasks effectively.
  • Proficient in Excel and PowerPoint, with experience in administration and IT.
  • Understanding of FM Operations and delivery models.

What We Offer:

  • Salary: Up to £40,000 depending on experience.
  • Up to 4% bonus scheme, subject to achievement of targets.
  • 25 days annual leave + Bank Holidays.
  • Generous contributory pension scheme of matched contributions between 5% and 6%.
  • Life Assurance.
  • Learning & Development opportunities.
  • Funded Training Sponsorship Scheme.
  • Salary Sacrifice Electronic Vehicle Scheme.
  • Cycle to Work Scheme.
  • Health Cash Plan.
  • Up to 10% off B&Q / Trade Point.
  • 20% off Nuffield Fitness and Wellbeing Centres.


  • Redditch, Worcestershire, United Kingdom Arcus FM Careers Full time

    We are seeking an experienced Team Leader to join our Contract Support team at Arcus FM Careers. As a key member of our team, you will be responsible for leading a team of contract support staff and helpdesk operatives, with a focus on delivering commercial activities and ensuring administrative tasks are completed in accordance with contractual and company...

  • Operations Manager

    6 days ago


    Redditch, Worcestershire, United Kingdom Arcus FM Careers Full time

    **About the Role**We are seeking an experienced Team Leader to join our Contract Support team at Arcus FM Careers. As a key member of our operations team, you will be responsible for leading a team of contract support staff and helpdesk operatives, ensuring the successful delivery of commercial activities and administrative tasks.**Key...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and experienced Team Manager to join our team at Creative Support. As a Team Manager for our new-build mental health supported living service, you will be responsible for developing and managing a service that provides a safe and supportive environment for 14 individuals with mental health needs.Working in partnership with...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and experienced Team Manager to join our team at Creative Support. As a Team Manager for our new-build mental health supported living service, you will be responsible for developing and managing a service that provides a safe and supportive environment for 14 individuals with mental health needs.Working in partnership with...

  • Warehouse Team Leader

    1 month ago


    Redditch, Worcestershire, United Kingdom 24-7 Recruitment Services Ltd Full time

    We have an exciting opportunity for a Warehouse Team Leader to join a well-established company located in the Redditch Area. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our...

  • **Team Lead**

    6 days ago


    Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and experienced professional to join our team at Creative Support as a Team Manager. As a key member of our management team, you will be responsible for developing and managing a new-build mental health supported living service for 14 people with mental health needs.Working in partnership with Worcestershire County Council,...

  • **Team Lead**

    3 days ago


    Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and experienced professional to join our team at Creative Support as a Team Manager. As a key member of our management team, you will be responsible for developing and managing a new-build mental health supported living service for 14 people with mental health needs.Working in partnership with Worcestershire County Council,...


  • Redditch, Worcestershire, United Kingdom GREEN FOLK LIMITED Full time £33,000 - £36,000

    Manufacturing Team Leader Working Hours: Monday to Thursday 7am – 3pm & Friday 7am – 12pm Salary: £33,000 - £36,000 per annum (plus bonus up to 5%) GREEN FOLK LIMITED is a prominent player in the precision manufacturing sector, located in Redditch. We are currently in search of a skilled Team Leader/Supervisor with a solid background in manufacturing,...

  • Team Lead

    5 days ago


    Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and dedicated professional to join our team as a Team Manager. As a key member of our management team, you will play a vital role in developing and managing a new-build mental health supported living service for 14 individuals with mental health needs.Working in partnership with Worcestershire County Council, Bromford Housing...

  • Team Lead

    4 days ago


    Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking a highly skilled and dedicated professional to join our team as a Team Manager. As a key member of our management team, you will play a vital role in developing and managing a new-build mental health supported living service for 14 individuals with mental health needs.Working in partnership with Worcestershire County Council, Bromford Housing...


  • Redditch, Worcestershire, United Kingdom 360 Play Redditch Full time

    We are seeking a multi-talented Leisure Professional to join our dynamic team at 360 Play Redditch. As an Accommodation Team Leader, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our family entertainment centre.Key Responsibilities:Provide excellent customer service and ensure a high level of customer...


  • Redditch, Worcestershire, United Kingdom Creative Support Ltd Full time

    About the RoleCreative Support Ltd is seeking a compassionate and emotionally intelligent Relief Recovery Support Worker to join our team in a high-quality, new-build supported living service in Redditch. As a Relief Recovery Support Worker, you will play a vital role in supporting individuals with mental health needs and other challenges in achieving their...


  • Redditch, Worcestershire, United Kingdom Creative Support Ltd Full time

    About the RoleCreative Support Ltd is seeking a compassionate and emotionally intelligent Relief Recovery Support Worker to join our team in a high-quality, new-build supported living service in Redditch. As a Relief Recovery Support Worker, you will play a vital role in supporting individuals with mental health needs and other challenges in achieving their...


  • Redditch, Worcestershire, United Kingdom Creative Support Ltd Full time

    About the RoleCreative Support Ltd is seeking a compassionate and emotionally intelligent Relief Recovery Support Worker to join our team. As a Relief Recovery Support Worker, you will provide person-centred support to individuals with mental health needs in a high-quality, new-build supported living service.Key ResponsibilitiesEnable service users to make...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    About the RoleCreative Support is seeking a Relief Recovery Support Worker to join our team in a high-quality, new-build supported living service. As a Relief Support Worker, you will play a vital role in supporting individuals with mental health needs and other requirements in achieving their personal recovery goals.Key ResponsibilitiesProvide...


  • Redditch, Worcestershire, United Kingdom Creative Support Ltd Full time

    About the Role:Creative Support Ltd is seeking a compassionate and emotionally intelligent individual to join our team as a Relief Recovery Support Worker. As a key member of our team, you will provide person-centred support to individuals with mental health needs, empowering them to achieve their goals and live fulfilling lives.Key Responsibilities:Provide...


  • Redditch, Worcestershire, United Kingdom Creative Support Ltd Full time

    About the Role:Creative Support Ltd is seeking a compassionate and emotionally intelligent individual to join our team as a Relief Recovery Support Worker. As a key member of our team, you will provide person-centred support to individuals with mental health needs, empowering them to achieve their goals and live fulfilling lives.Key Responsibilities:Provide...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    About the RoleWe are seeking compassionate individuals with emotional intelligence and person-centred values to join our team as Relief Recovery Support Workers. As a Relief Support Worker, you will play a vital role in supporting people with mental health and other needs in our high-quality, new-build supported living service.Key ResponsibilitiesEnable...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    About the RoleWe are seeking compassionate individuals with emotional intelligence and person-centred values to join our team as Relief Recovery Support Workers. As a Relief Support Worker, you will play a vital role in supporting people with mental health and other needs in our high-quality, new-build supported living service.Key ResponsibilitiesEnable...


  • Redditch, Worcestershire, United Kingdom 360 Play Redditch Full time

    We are seeking a multi-talented Leisure Professional to join our dynamic team at 360 Play Redditch. As an Accommodation Team Leader, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our family entertainment centre.Key Responsibilities:Provide excellent customer service and ensure a positive experience...