Team Manager
1 week ago
We are seeking a highly skilled and experienced Team Leader to join our Managed Legal Services (MLS) team in Bristol. As a Team Leader, you will play a critical role in managing and supervising a small team of Legal Administrators, ensuring effective collaboration, task performance, and professional development.
Key Responsibilities- Line management of up to 10 Legal Administrators, including performance management, career development, discipline, and welfare support with HR.
- Actively manage work levels, quality, and resources within your Section, monitoring and supervising the quality and completion of tasks allocated to your Section workflows.
- Monitor and supervise the quality and completion of tasks allocated to your Section workflows, ensuring timely completion of tasks and escalating issues.
- Routinely monitoring working methods alongside MLS Operations Manager to identify inefficiencies and areas of risk, taking steps to escalate (considering relevance and impact on wider team).
- Using various management tools and methods, managing work quality, policy compliance, and standards, including MI.
- Ensuring supervision meetings and appraisals are conducted, working with MLS Operations Manager and HR to actively manage and improve staff-related issues, e.g., poor performance, sickness, absence levels.
- Support the MLS Legal Operations Manager with the training and induction of new starters.
- Take ownership of knowledge management and query log and escalate any queries that require further review.
- Supporting the Operations Manager in recruitment activities, including shortlisting and interviewing of candidates.
- Experience managing tasks in a service delivery industry.
- Leadership and people management skills and experience of line management.
- Good communication skills to articulate information verbally, visually, and in writing in a clear, concise fashion so that the key message is understood.
- Experience with Legal or banking case management systems.
- Experience working in a regulated environment where formal program governance and controls are required.
TLT LLP is a fast-paced, fast-growing, and forward-thinking law firm that helps clients stay one step ahead. We work with high-profile clients in innovative sectors, with local, national, and international reach. Our purpose is to protect, prepare, and progress our clients for what comes next, and it's essential that we do the same for our people, our planet, and our communities too.
Our BenefitsWe value our employees highly and want you to feel valued. You'll receive a competitive salary with an annual pay review, access to an extensive range of benefits via our flexible benefits scheme, including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.
We have a progressive fully flexible working approach, empowering our people to work in a place and at a time that meets their needs, those of their clients, and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.
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