Administrative Assistant

2 months ago


Birmingham, Birmingham, United Kingdom Shah Zaman Surgery Full time

About Shah Zaman Surgery

We are a friendly, highly motivated, and well-organized healthcare provider dedicated to delivering exceptional patient care.

Our team is committed to working together to provide a positive patient experience, and we are seeking a skilled and enthusiastic administrator/receptionist to join our team.

Job Responsibilities

As a key member of our team, you will be responsible for:

  • Providing exceptional customer service to patients and visitors
  • Managing patient queries and concerns in a professional and empathetic manner
  • Coordinating appointments and bookings for our clinical team
  • Processing repeat prescriptions and managing patient records
  • Scanning files and maintaining accurate and up-to-date patient information

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong customer service ethos and ability to work in a fast-paced environment
  • Attention to detail and ability to multitask
  • Flexibility and ability to work as part of a team
  • Computer literacy and keyboard skills, with experience of SystmOne an advantage

What We Offer

We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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