Dental Practice Director

3 weeks ago

Basildon, Essex, United Kingdom Smile Dental Centre Full time
About the Role

Smile Dental Centre is seeking a highly skilled and experienced Practice Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our dental practice, providing exceptional patient care, and driving business growth.

Main Responsibilities
  • Ensure the practice meets regulatory and contractual standards while maintaining financial viability.
  • Provide strategic leadership, leveraging your knowledge of business management, finance, planning, and human resource management to drive innovation and modernization.
  • Meet reporting requirements and comply with local and national KPIs and contracts.
  • Coordinate and lead the operational delivery of services, engaging with staff, patients, and other stakeholders.
  • Present and analyze data to monitor quality and drive improvement.
  • Attend meetings and effectively manage staff to ensure seamless practice operations.
  • Develop effective partnerships with other organizations to benefit the practice.
  • Take responsibility for security, repairs, insurance, and maintenance of the premises, services, and equipment.
  • Ensure the practice complies with all aspects of Health & Safety at Work legislation.
  • Manage all income, expenditure, and accounts, preparing financial reports as needed.
  • Implement and maintain systems under direction from the partners.
  • Handle patient enquiries and suggestions, including oversight of the practice-based complaints procedure.
  • Review and update the practice's information leaflet and website.
  • Handle practice publicity and health education materials.
  • Be involved in managing the computer system, including organizing maintenance and developments.
  • Ensure practice compliance with data protection legislation.
  • Prepare practice business plans and annual reports as directed.
About the Candidate

We are looking for a candidate with:

  • CQC experience.
  • Experience working as a practice manager.
  • Skills to motivate and drive a team forward.
  • Private and NHS practice experience.
  • CQC registered manager.
  • Book keeping experience.
  • Social media skills.
  • Reliability, maturity, punctuality, willingness to learn, presentability, and a hard work ethic.
  • The ability to work under pressure.
  • Experience in the medical/dental sector.
  • Passion for dentistry.
  • Desirable experience in management.
  • An excellent can-do attitude.
  • Excellent organizational skills.
  • A fast learner and team player.
  • Treatment coordinator skills and experience is desirable.
About Us

Smile Dental Centre provides both NHS services and private dental care. We offer a full range of preventive, general, and cosmetic dental treatments for adults and children. Our aim is to provide an excellent standard of care, with fully equipped surgeries that meet the highest standards of cleanliness.

Please note that this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service check will be required.

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