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Facilities Operations Coordinator

2 months ago

London, Greater London, United Kingdom Boden Group Full time
Job Description

Boden Group is seeking a highly organized and detail-oriented Facilities Coordinator to join our team in London. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional support to our members.

Key Responsibilities:
  • Facilities Management: Manage facilities and IT tickets, responding to all requests within required service level agreements (SLAs).
  • Relationship Building: Develop and maintain excellent relationships with our membership team, contractors, landlords, and suppliers.
  • Space Audits: Work with our membership managers to complete space audits to support operational execution.
  • Facilities Team Support: Collaborate with the facilities team to ensure consistent service across all spaces.
  • Contractor Management: Support the monitoring of facilities and IT contractors to ensure performance targets are met and all works are carried out effectively, efficiently, and safely.
  • Health and Safety: Assist the facilities manager in ensuring that health and safety, emergency procedures, and safe working practices are enforced and conform to current legislation.
  • Emergency Response: In the absence of the facilities manager, take control of any emergency situations and evacuation plans.
  • Process Improvement: Identify areas of improvement in delivery of our services and processes, implementing changes as required.
  • Document Management: Assist the facilities manager in accumulating and preparing documents for supplier and tender processes.
Requirements:
  • Experience: Previous experience in a facilities role, either as a coordinator, assistant, or administrator.
  • Attitude: A positive can-do attitude and a willingness to learn.
  • Skills: Strong administration skills, highly organized, and able to re-prioritize regularly.