Client Services Coordinator

3 weeks ago


Manchester, United Kingdom Chase de Vere Full time
Position Overview

CLIENT SERVICES COORDINATOR

LOCATION: SALFORD QUAYS

WORKING ARRANGEMENT: HYBRID

This role is dynamic, diverse, and challenging. Our client services coordination teams collaborate closely with financial consultants and paraplanners to ensure we provide exceptional service to both prospective and current clients. Backed by our knowledgeable operations management and dedicated training team, our client services coordinators receive comprehensive industry training to maintain a high level of expertise.

The position is ideal for seasoned administrators as well as those eager to embark on a career in the financial sector. With tailored training programs and support for exam preparation, our client services coordinators can enhance their skills, knowledge, and proficiency in the role. For individuals aspiring to advance into paraplanning or advisory roles, our internal paraplanner and advisor academy programs can facilitate your professional journey when the time is right.

ESSENTIAL QUALIFICATIONS

  • Prior experience in a financial advisory environment is advantageous, demonstrating familiarity with our operations and comfort in this demanding yet fulfilling sector.
  • Strong communication abilities, both written and verbal, are crucial for administrative professionals. Effective correspondence with product providers and addressing inquiries from consultants and clients are vital components of the role.
  • Excellent time management and organizational skills are essential. You will support multiple consultants while managing various tasks and deadlines, making the ability to prioritize effectively and perform under pressure critical.
  • Capability to thrive in a fast-paced setting while maintaining meticulous attention to detail.

KEY RESPONSIBILITIES

Our consultants rely heavily on the support of our client services teams. From preparing new business documentation to being available for inquiries, our consultants and administrative teams work in tandem to ensure our clients receive top-notch service.

Daily Responsibilities

  • Preparing and assembling client meeting materials for our consultants, including portfolio assessments, application forms, and compliance documents.
  • Processing fees related to new and ongoing business and following up on payments.
  • Tracking and updating the status of all new business initiatives.
  • Conducting anti-money laundering checks and ensuring all client services comply with regulatory standards and company policies.
  • Addressing inquiries and requests from consultants, clients, and product providers.

BENEFITS OF JOINING US

By becoming a part of Chase de Vere, you will enjoy a progressive career path with attractive benefits and a supportive culture that fosters a sense of belonging.

  • Competitive salary with the potential for an annual bonus.
  • 25 days of annual leave, in addition to public holidays.
  • A day off to celebrate your birthday.
  • Life insurance coverage at 4 times your salary.
  • Comprehensive onboarding and training program.
  • Financial support for exams and paid study leave.
  • A variety of voluntary flexible benefits tailored to your individual preferences.
  • Option to purchase additional vacation days.
  • Cycle-to-work scheme.
  • Two paid volunteering days each year to contribute to your local community.
  • Employee Assistance Program with 24/7 helpline access.
  • Access to our complimentary mortgage service through our internal team.
  • Participation in our Employee Forum and Diversity & Inclusion initiatives.
  • Engagement in local and company-wide events supporting our charitable endeavors.


  • Manchester, United Kingdom More life Full time

    JOB SPECIFICATION Job Title: Client Services Coordinator Location: Hybrid Working - Greater Manchester Hours: 08:00 - 20:00 - rota based (37.5 hrs per week) **Salary**: £26,000 Reporting To: Service Lead - Greater Manchester Key Relationships: Clients, Practitioners, Internal Stakeholders, Direct Team Members About MoreLife: We are commissioned by...


  • Manchester, United Kingdom Bridge of Hope Full time

    ** Job Title**: Client Services Coordinator **Location**: Manchester City Centre **Salary**: Competitive (DOE) **Do you have experience of working within a direct fast paced customer service position? Are you looking for a new role within a successful and growing business based in the heart of Manchester City Centre?** **Responsibilities**: - Act in a...


  • Manchester, United Kingdom PHMG Careers Full time

    **PHMG **is the world's leading audio branding agency, working with more than 36,000 clients in 39 countries. Globally renowned brands such as Audi, Adidas and Coca-Cola trust us to make them sound as good as they look.** We're looking for ambitious Coordinator to join our Client Care team to play a vital role in the day-to-day management of our account...


  • Manchester, United Kingdom Aon Full time

    Job SummaryAon is seeking an experienced Client Manager to join our team in Manchester. This role is a hybrid position, combining office and home-based work. The Client Manager will be the primary point of contact between the client and Aon, responsible for coordinating and delivering exceptional service to clients.Key ResponsibilitiesEnsure the highest...


  • Manchester, United Kingdom Aon Full time

    Job SummaryAon is seeking an experienced Client Manager to join our team in Manchester. This role is a hybrid position, combining office and home-based work. The Client Manager will be the primary point of contact between the client and Aon, responsible for coordinating and delivering exceptional service to clients.Key ResponsibilitiesEnsure the highest...


  • manchester, United Kingdom One Day Agency Full time

    We are seeking a highly experienced professional to join our team at One Day Agency, a leading integrated agency with a strong presence in Manchester, London, and Warsaw, Poland.The ideal candidate will have a proven track record of success in ATL media agency background, with a minimum of 8 years of experience. They will be well-connected, passionate about...


  • manchester, United Kingdom One Day Agency Full time

    We are seeking a highly experienced professional to join our team at One Day Agency, a leading integrated agency with a strong presence in Manchester, London, and Warsaw, Poland.The ideal candidate will have a proven track record of success in ATL media agency background, with a minimum of 8 years of experience. They will be well-connected, passionate about...


  • Manchester, United Kingdom BHID Group Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...


  • Manchester, United Kingdom BHID Group Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...


  • Manchester, United Kingdom One Day Agency Full time

    About One Day AgencyWe are a dynamic and innovative integrated agency with a strong presence in Manchester, London, and Warsaw, Poland. With a proven track record of success, we have established ourselves as a leading advertising agency in the industry.Job DescriptionWe are seeking a highly experienced and seasoned professional to join our team as a Client...


  • Manchester, United Kingdom One Day Agency Full time

    About One Day AgencyWe are a dynamic and innovative integrated agency with a strong presence in Manchester, London, and Warsaw, Poland. With a proven track record of success, we have established ourselves as a leading advertising agency in the industry.Job DescriptionWe are seeking a highly experienced and seasoned professional to join our team as a Client...


  • Manchester, United Kingdom Neville Johnson Ltd Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...

  • Client Coordinator

    3 months ago


    Manchester, United Kingdom Advania UK Full time

    **Role: Client Coordinator** **Location: Manchester** **About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven...


  • Manchester, United Kingdom 0400 FBD USA LLP Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Coordinator to join our team at 0400 FBD USA LLP. The successful candidate will provide exceptional support to our lawyers and business services colleagues, ensuring seamless delivery of our services.Key ResponsibilitiesKnowledge Management: Assist in the development and maintenance of...


  • Manchester, United Kingdom 0400 FBD USA LLP Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Coordinator to join our team at 0400 FBD USA LLP. The successful candidate will provide exceptional support to our lawyers and business services colleagues, ensuring seamless delivery of our services.Key ResponsibilitiesKnowledge Management: Assist in the development and maintenance of...


  • Manchester, United Kingdom Freshfields Bruckhaus Deringer Full time

    Job SummaryThe Client Service Coordinator will support the firm's Knowledge lawyers and the lawyers in Investigations and Corporate Crime directly. They will be responsible for capturing know-how and developing our internal knowledge collections, managing our external resources (online and in print) and guiding users, responding to queries and supporting...

  • Client Coordinator

    3 months ago


    Manchester, United Kingdom Equator Full time

    **Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is part of SGK.** ***: We are recruiting for a Client Coordinator to join our Equator team in Manchester. Working across a broad range of FMCG client you will be responsible for ensuring all client...


  • Manchester, United Kingdom ISS Facility Services Full time

    **Colleague Services Coordinator** **Contract: Professional & Technology Services** **Location: Manchester** **Hours of work: 40** **Contract Type: Permanent** The Colleague Services Coordinator (CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room...


  • Manchester, United Kingdom ISS Facility Services Full time

    **Colleague Services Coordinator** **Location: Manchester** **Hours of work: 40** **Contract Type: Permanent** The Colleague Services Coordinator (CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room services, and service management for our client's...


  • Manchester, United Kingdom Medlock Partners Full time

    Job Title: Receptionist - Client Services CoordinatorJob Summary:We are seeking a highly organized and customer-focused Receptionist to join our team at Medlock Partners. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, partners, and employees.Key Responsibilities:Client Services: Meet and...