Client Services Coordinator

4 months ago


Manchester, United Kingdom PHMG Careers Full time

**PHMG **is the world's leading audio branding agency, working with more than 36,000 clients in 39 countries. Globally renowned brands such as Audi, Adidas and Coca-Cola trust us to make them sound as good as they look.**

We're looking for ambitious Coordinator to join our Client Care team to play a vital role in the day-to-day management of our account base, made up of long-standing clients and new clients signed up by our expert sales teams.
Our Coordinators help to ensure all our clients receive a high-quality and timely service by partnering with different teams in the organisation - such as Account Managers, Copywriters, Post-Production and Technical Teams.

**Role**:Full time, permanent
**Compensation package**: £26,000 basic with realistic first year earnings of £28,000
**Office location**:Old Trafford, Manchester, M16 0PQ
**Working hours**: 8.45am - 5.15pm (Monday to Friday)

**What you'll be doing**:

- Taking responsibility for the project management of all creative aspects of the client journey
- Liaising with the Copy, Post-Production, Music and Voice teams to develop client audio branding productions
- Working alongside the Technical Teams to ensure the implementation of all productions as well as resolving any outstanding cases
- Understanding the Account Managers client base and supporting with searching for additional business opportunities
- Ensuring a timely response to incoming client queries and requests as well as proactively contacting clients/internal departments as and when required
- Performing audio branding quality check calls with clients and troubleshoot when required

**What you'll need to succeed**:

- Solid verbal and written communication skills with proven experience within a similar role
- An ambitious self-starter with drive, creativity and a commitment to first-class customer service
- Strong listening and writing skills and an ability to speak articulately and confidently
- High levels of attention to detail and expert organisational/time-management skills
- Expertise with all standard PC software and CRM databases
- A commercial mindset to be able to balance client need with business objectives
- Commitment to personal development and career growth

**What you'll get in return**:

- Competitive salary and rewards
- £50/month timekeeping bonus
- Career development and progression directly linked to your performance
- Free gym membership at PureGym
- Cycle to work scheme
- Birthday time off to celebrate
- Fundraising initiatives for our registered charity - the PHMG Foundation
- All expenses paid company events in sought after venues
- On-site barber and beautician
- Smart pension scheme
- Life insurance and critical illness cover
- Creative, spacious offices with breakout areas and bar

**About PHMG**:
Established in 1998, PHMG has grown from a renowned Manchester-based business to the world's leading audio branding agency - working with 36,000 clients in 39 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track - strengthening their business identity in the most memorable, emotive way.

LI-ET1



  • Manchester, United Kingdom More life Full time

    JOB SPECIFICATION Job Title: Client Services Coordinator Location: Hybrid Working - Greater Manchester Hours: 08:00 - 20:00 - rota based (37.5 hrs per week) **Salary**: £26,000 Reporting To: Service Lead - Greater Manchester Key Relationships: Clients, Practitioners, Internal Stakeholders, Direct Team Members About MoreLife: We are commissioned by...


  • Manchester, United Kingdom Chase de Vere Full time

    Position OverviewCLIENT SERVICES COORDINATORLOCATION: SALFORD QUAYSWORKING ARRANGEMENT: HYBRIDThis role is dynamic, diverse, and challenging. Our client services coordination teams collaborate closely with financial consultants and paraplanners to ensure we provide exceptional service to both prospective and current clients. Backed by our knowledgeable...


  • Manchester, United Kingdom Bridge of Hope Full time

    ** Job Title**: Client Services Coordinator **Location**: Manchester City Centre **Salary**: Competitive (DOE) **Do you have experience of working within a direct fast paced customer service position? Are you looking for a new role within a successful and growing business based in the heart of Manchester City Centre?** **Responsibilities**: - Act in a...


  • Manchester, United Kingdom Aon Full time

    Job SummaryAon is seeking an experienced Client Manager to join our team in Manchester. This role is a hybrid position, combining office and home-based work. The Client Manager will be the primary point of contact between the client and Aon, responsible for coordinating and delivering exceptional service to clients.Key ResponsibilitiesEnsure the highest...


  • Manchester, United Kingdom Aon Full time

    Job SummaryAon is seeking an experienced Client Manager to join our team in Manchester. This role is a hybrid position, combining office and home-based work. The Client Manager will be the primary point of contact between the client and Aon, responsible for coordinating and delivering exceptional service to clients.Key ResponsibilitiesEnsure the highest...


  • manchester, United Kingdom One Day Agency Full time

    We are seeking a highly experienced professional to join our team at One Day Agency, a leading integrated agency with a strong presence in Manchester, London, and Warsaw, Poland.The ideal candidate will have a proven track record of success in ATL media agency background, with a minimum of 8 years of experience. They will be well-connected, passionate about...


  • manchester, United Kingdom One Day Agency Full time

    We are seeking a highly experienced professional to join our team at One Day Agency, a leading integrated agency with a strong presence in Manchester, London, and Warsaw, Poland.The ideal candidate will have a proven track record of success in ATL media agency background, with a minimum of 8 years of experience. They will be well-connected, passionate about...


  • Manchester, United Kingdom BHID Group Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...


  • Manchester, United Kingdom BHID Group Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...


  • Manchester, United Kingdom One Day Agency Full time

    About One Day AgencyWe are a dynamic and innovative integrated agency with a strong presence in Manchester, London, and Warsaw, Poland. With a proven track record of success, we have established ourselves as a leading advertising agency in the industry.Job DescriptionWe are seeking a highly experienced and seasoned professional to join our team as a Client...


  • Manchester, United Kingdom One Day Agency Full time

    About One Day AgencyWe are a dynamic and innovative integrated agency with a strong presence in Manchester, London, and Warsaw, Poland. With a proven track record of success, we have established ourselves as a leading advertising agency in the industry.Job DescriptionWe are seeking a highly experienced and seasoned professional to join our team as a Client...


  • Manchester, United Kingdom Neville Johnson Ltd Full time

    BHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...

  • Client Coordinator

    3 months ago


    Manchester, United Kingdom Advania UK Full time

    **Role: Client Coordinator** **Location: Manchester** **About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven...


  • Manchester, United Kingdom 0400 FBD USA LLP Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Coordinator to join our team at 0400 FBD USA LLP. The successful candidate will provide exceptional support to our lawyers and business services colleagues, ensuring seamless delivery of our services.Key ResponsibilitiesKnowledge Management: Assist in the development and maintenance of...


  • Manchester, United Kingdom 0400 FBD USA LLP Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Coordinator to join our team at 0400 FBD USA LLP. The successful candidate will provide exceptional support to our lawyers and business services colleagues, ensuring seamless delivery of our services.Key ResponsibilitiesKnowledge Management: Assist in the development and maintenance of...


  • Manchester, United Kingdom Freshfields Bruckhaus Deringer Full time

    Job SummaryThe Client Service Coordinator will support the firm's Knowledge lawyers and the lawyers in Investigations and Corporate Crime directly. They will be responsible for capturing know-how and developing our internal knowledge collections, managing our external resources (online and in print) and guiding users, responding to queries and supporting...

  • Client Coordinator

    4 months ago


    Manchester, United Kingdom Equator Full time

    **Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is part of SGK.** ***: We are recruiting for a Client Coordinator to join our Equator team in Manchester. Working across a broad range of FMCG client you will be responsible for ensuring all client...


  • Manchester, United Kingdom ISS Facility Services Full time

    **Colleague Services Coordinator** **Contract: Professional & Technology Services** **Location: Manchester** **Hours of work: 40** **Contract Type: Permanent** The Colleague Services Coordinator (CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room...


  • Manchester, United Kingdom ISS Facility Services Full time

    **Colleague Services Coordinator** **Location: Manchester** **Hours of work: 40** **Contract Type: Permanent** The Colleague Services Coordinator (CSC) plays a key role in managing site specifications, including but not limited to building maintenance, cleaning, associated services, helpdesk, meeting room services, and service management for our client's...


  • Manchester, United Kingdom Medlock Partners Full time

    Job Title: Receptionist - Client Services CoordinatorJob Summary:We are seeking a highly organized and customer-focused Receptionist to join our team at Medlock Partners. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, partners, and employees.Key Responsibilities:Client Services: Meet and...