Senior Customer Lifecycle Manager
4 weeks ago
At Dragonfly People, we're seeking a highly skilled Senior Customer Lifecycle Manager to join our team. As a key member of our organization, you'll play a crucial role in developing and implementing lifecycle management activities that drive customer engagement and growth.
Key Responsibilities:
- Develop and manage customer lifecycle activities to enhance customer experience and drive business growth.
- Lead strategic changes across our existing credit card customer base, identifying opportunities to improve customer engagement and retention.
- Collaborate closely with cross-functional teams to achieve common goals and deliver exceptional customer outcomes.
- Utilize excellent project management skills, including planning, critical thinking, and adaptability, to drive projects forward and achieve results.
Requirements:
- Proven experience in developing and managing customer lifecycle activities.
- Excellent stakeholder management skills, with the ability to collaborate effectively with various teams and stakeholders.
- Strong communication and interpersonal skills, with the ability to articulate complex ideas and build strong relationships.
What We Offer:
- A dynamic and supportive work environment that fosters growth and development.
- The opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
- A competitive compensation and benefits package that reflects your value to our organization.
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Senior Customer Lifecycle Manager
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