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Internal Account Manager

2 months ago

Hinckley, Leicestershire, United Kingdom SF Recruitment (Leicester) Full time

About the Role:

SF Recruitment (Leicester) is seeking an experienced Account Manager to join their team on a full-time, permanent basis. The ideal candidate will have a strong background in sales and account management, with excellent communication skills and a proven track record of success in a similar role.

Key Responsibilities:

  • Act as the primary point of contact for customer inquiries, providing timely and effective responses to ensure customer satisfaction.
  • Log and coordinate all customer interactions, ensuring accurate documentation and follow-up as necessary.
  • Process sales orders and maintain accurate records, ensuring seamless communication with customers and suppliers.
  • Source and negotiate with suppliers to secure the best possible prices and lead times for customers.
  • Develop and maintain strong relationships with customers, providing exceptional service and support to drive business growth.
  • Collaborate with internal teams to ensure effective communication and coordination of customer needs.
  • Identify and capitalize on opportunities to upsell and cross-sell products and services to customers.

Requirements:

  • Proven experience in sales and account management, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Outlook, Excel, and Word.
  • Knowledge of Sage or similar processing systems is an advantage.

About SF Recruitment (Leicester):

SF Recruitment (Leicester) is a leading recruitment agency specializing in placing top talent in various industries. We pride ourselves on our commitment to excellence, customer service, and building long-term relationships with our clients and candidates.