Property Manager

1 week ago

Bath, Bath and North East Somerset, United Kingdom Hillcrest Estate Management Full time

Job Summary:

The Property Manager is a key role within Hillcrest Estate Management, responsible for the day-to-day management of a portfolio of developments in the Bristol area. This position requires a high level of expertise in residential property management, with a focus on delivering exceptional customer service and ensuring the smooth operation of our managed developments.

Key Responsibilities:

  • Manage all aspects of development management, including communication with customers, contractors, and other stakeholders.
  • Conduct regular site inspections to ensure compliance with company responsibilities and industry legislation.
  • Develop and implement effective communication strategies to ensure customer satisfaction and engagement.
  • Build and maintain strong relationships with customers, including responding to queries, resolving complaints, and attending meetings as required.
  • Work closely with the accounts department to ensure accurate financial management of developments.
  • Source, appoint, and manage competent trade persons to undertake works across the portfolio.
  • Ensure all works undertaken by contractors meet suitable quality and cost-effectiveness standards.
  • Ensure adherence to health and safety legislation and industry best practices.

Requirements:

  • At least 2 years' experience in residential property management.
  • Desirable: AIRPM/ATPI qualification.
  • Proven track record in customer service with excellent communication skills.
  • Full UK driving license.
  • Intermediate computer skills in Microsoft packages.
  • Previous experience of contract management.
  • Client-focused, organized, self-motivated, with ability to use own initiative and work to tight deadlines.
  • Attention to detail, with ability to keep perspective and make informed decisions.

Benefits:

  • Competitive salary.
  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.

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