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Event Planning Specialist

3 months ago

Newark on Trent, Nottinghamshire, United Kingdom Kelham House Full time £13

Event Planning Specialist
We are seeking a dedicated and experienced individual to join our team as an Event Planning Specialist. If you possess the necessary skills and experience outlined below, we encourage you to consider this opportunity.

Kelham House Country Manor is a prestigious venue specializing in exclusive weddings and events. As we continue to thrive in the event management industry, we are expanding our professional team to enhance our service offerings.

In light of an internal promotion, we are looking for skilled and personable Event Planning Specialists to join our award-winning team. Your role will be pivotal in helping us grow our business, ensuring customer satisfaction, and maintaining our reputation for excellence.

Compensation and Benefits

  • Competitive hourly wage plus gratuities
  • Company pension plan
  • Complimentary meals
  • Employee discounts
  • Flexible working hours
  • On-site parking available
  • Sick leave benefits

Key Responsibilities

Sales Duties:

  • Manage initial inquiries from clients through various communication channels.
  • Conduct venue tours for prospective clients and facilitate the booking process.
  • Promote in-house events and maintain client relationships.
  • Develop innovative strategies to drive business growth.
  • Network with corporate clients to promote event services.

Administrative Tasks:

  • Oversee administrative functions related to event planning, including managing bookings and inquiries.
  • Guide clients through their planning journey, ensuring timely and professional communication.
  • Prepare and distribute booking information to clients.
  • Ensure all contracts are executed and returned promptly.
  • Handle payment processing in accordance with contractual agreements.
  • Coordinate with kitchen staff to ensure accurate food orders and dietary accommodations.
  • Manage the return of damage deposits to clients efficiently.
  • Collect client feedback to enhance future services.

Daily Operations:

  • Collaborate with the management team to lead front-of-house staff in delivering exceptional service.
  • Ensure seamless execution of events to the highest standards.
  • Address any issues that arise during events.
  • Maintain records of events, including problem-solving and improvements.
  • Oversee the venue's daily operations, ensuring it is prepared for events and secured afterward.
  • Conduct health and safety checks to ensure compliance.
  • Report to senior management on operational matters.
  • Implement risk management strategies.

Strategic Initiatives:

  • Organize tasting events and open days, collaborating with suppliers to inspire clients.
  • Work with senior management to develop new and exciting events.
  • Coordinate with recommended suppliers for promotional content creation.

Required Skills

  • Exceptional organizational and time management abilities.
  • Strong team collaboration skills.
  • Effective communication and marketing capabilities.
  • Proficiency in Microsoft Office and event management software.
  • Problem-solving aptitude.
  • Ability to manage multiple events simultaneously.
  • Creative thinking.
  • Resilience in high-pressure situations.
  • Commitment to delivering outstanding guest experiences.
  • Understanding of risk management principles.

Location Considerations

Due to our rural setting, candidates must have reliable transportation, as public transport options may be limited.

Job Type: Full-time, Permanent

Expected Working Hours: 40 hours per week

Work Schedule:

  • 10-hour shifts
  • 8-hour shifts
  • Day shifts
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Gratuities

Application Requirements:

  • Must have the ability to commute independently.

Experience:

  • Minimum of 1 year in event management is required.

Language Proficiency:

  • Fluency in English is required.

Work Authorization:

  • Must be authorized to work in the United Kingdom.

Work Location: On-site