Luxury Retail Specialist

2 months ago

Braintree, Essex, United Kingdom Kate Spade Full time

About Kate Spade New York

Since its launch in 1993, Kate Spade New York has embodied optimistic femininity. Today, the brand is a global lifestyle house offering handbags, ready-to-wear, jewelry, footwear, gifts, and home décor. Kate Spade New York's founding principles—polished ease, thoughtful details, and a modern, sophisticated use of color—define a unique style synonymous with joy.

Role: Luxury Retail Specialist (Keyholder)

As a Luxury Retail Specialist, you will contribute to achieving store goals in sales, productivity, and service. You'll utilize Kate Spade selling skills and training to meet personal sales and productivity targets while delivering exceptional customer experiences that exceed expectations.

Your Responsibilities:

  • Achieve individual sales goals and develop a deep understanding of all product categories.
  • Provide exemplary customer service by delivering the ultimate Kate Spade experience, building lasting relationships with clients through personalized interactions and proactive outreach.
  • Become an expert in the Kate Spade aesthetic, brand philosophy, and lifestyle, effectively communicating these elements to customers.
  • Collaborate seamlessly with your team, demonstrating a strong work ethic and commitment to achieving shared goals.
  • Execute operational tasks efficiently, ensuring accurate POS transactions and adherence to visual directives to maintain store standards.

Your Skills:

  • Proven experience in luxury retail sales with a passion for delivering exceptional customer service.
  • Strong communication, interpersonal, and presentation skills.
  • A keen eye for detail and a commitment to maintaining high standards of excellence.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.

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